Security Ambassador, Nasher Museum of Art

North Carolina, United States
26 Oct 2018
End of advertisement period
26 Dec 2018
Contract Type
Full Time

Art Museum

Job Description

Occupational Summary

Perform avariety of duties associated with patrolling and providing customer service in assigned areas at the Nasher Museum of Art. This position reports to the Nasher’s Facility Manager with dotted line reporting to the Manger of Protection Services.

Work Performed:

  • Assist Manager of Protection Services by providing on-site supervision to part-time and student employees to support security and customer service related functions.
  • Remain alert at all times and frequently circulate through scheduled posts to deter acts for vandalism, theft, or negligence and ensure the safety of visitors.
  • Report all suspicious conditions or persons; provide description of violators of Museum and University polices, report accidents, injuries, and/or hazardous conditions immediately.
  • Assist Nasher security in handling fire/life safety protocols, including medical incidents or emergency situations.
  • Assist with opening and closing procedures.
  • Provide information and assistance to students, staff and the general public.
  • Work special and after-hours events as needed.
  • Perform other related duties incidental to the work described herein.

Minimum Qualifications:


  • Work requires communication and comprehension skills normally acquired through a high school education. 


  • Minimum of 2 years related experience and/or training in a customer service oriented field. 
  • Previous security experience in a public environment preferred

Departmental Preferences:

  • Energetic, outgoing and friendly with enthusiasm and interest in the Nasher Museum of Art.
  • Strong desire to interact with the public and assist guests from diverse backgrounds, being courteous, professional, patient, and respectful at all times.
  • Excellent communication skills with the ability to clearly speak and understand the English language (bi- lingual a plus).
  • Observant with the abilityto exercise initiative and judgement in performing duties.

Requisition Number 401470173
Location Durham
Job Family Level 04
Exempt/Non-Exempt Non-exempt
Full Time / Part Time PART TIME
Regular / Temporary Regular
Shift First/Day

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Work requires communication and comprehension skills normally acquiredthrough a high school education.


Minimum of 2 years related experience and/or training in a customerservice oriented field.Previous security experience in a public environment preferred.

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