Clinical Nurse II, CHC, Neurology/Neurodevelopmental Triage

Location
North Carolina, United States
Posted
19 Oct 2018
End of advertisement period
19 Dec 2018
Ref
401495298
Contract Type
Permanent
Hours
Full Time

CHILDREN'S TELEPHONE TRIAGE SERVICES

Job Description

Clinical Nurse II– Pediatric Neurology/Neurodevelopmental Department – Day Shift

Duke University Health System- Duke University Hospital seeks to hire an experienced Registered Nurse who will embrace our mission of Advancing Health Together. 

Department Profile:

The Pediatric Neurology/Neurodevelopmental Department at Duke is active in delivering exemplary care for each patient to ensure an excellent patient experience. 

This position will provide triage support for this patient population in collaboration with dynamic multidisciplinary teams, and will work with patients / staff at both Lenox Baker Children’s Hospital and the Children’s Health Center.  We are looking for someone with the ability to establish a strong rapport with patients and families by phone, coordinate services, and provide education and nursing care to patients and families in the clinic setting. 

The ideal candidate for this position will possess the following:

  • A solid background in Pediatric Nursing
  • Experience with telephone triage or managed care coordination
  • Strong oral /written communication skills, software navigation abilities (EPIC experience preferred)
  • Good organizational skills
  • Flexible attitude with the ability to function both independently and as a team member, assisting patients/ families through home care coordination and in the clinic setting 

This position requires indirect patient support tasks and some limited direct clinic time which may include the following: 

  • Telephone triage 
  • Patient/ family education
  • Coordinating clinic flow to ensure optimal utilization of time for patients and departmental staff
  • Completing clinical paperwork including lab forms, school forms, medical releases, emergency and travel letters, etc.
  • Prescription refills
  • Prior Authorizations 

Work Hours & Shifts:

Full Time: Hours may vary, but will typically fall within a standard Monday-Friday, 8am-5pm schedule.

Duke Nursing Highlights:

  • All three Duke Hospitals have received Magnet designation for excellence in nursing.
  • Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance!
  • Tuition Reimbursement! 

Job Summary:

As a Clinical Nurse with Duke University Health System, you will make providing service your priority while caring for the whole person in a patient-centered atmosphere. The Clinical Nurse (RN) is responsible for providing and supervising direct and indirect total nursing care responsibilities. Utilizing the nursing process (assessing, planning, implementing and evaluating) in achieving the goals of the nursing department.

Plan and provide advanced and/or specialized nursing care for patients in guided by DUHS Professional Practice model participate in the clinical ladder program, educational activities, departmental committees, research projects or other health related projects as assigned. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. Adheres to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Requisition Number 401495298
Location Durham
Duke Entity DUKE HOSPITAL
Job Code 4024 CLINICAL NURSE II
Job Family Level E2
Exempt/Non-Exempt Non-exempt
Full Time / Part Time FULL TIME
Regular / Temporary Regular
Shift First/Day

Minimum Qualifications

Knowledge, Skills, Education, and Experience Required:

  • Previous work experience (1+ years) as a clinical nurse is required.
  • Graduation from an accredited Bachelor’s Degree in Nursing (or higher), Associate's Degree in Nursing or Nursing Diploma program is required.

All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within five years of their start date

Licensure, Certification or Registration Required:

  • Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.
  • BLS (or higher) certification required.
  • Professional specialty certification (preferred). 

Pre-employment Physical Capacity Testing Required:

Click here for more information 

EEO Disclosure:

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
 
Keyword Search: 

Registered Nurse, RN, pediatric, children, clinic, outpatient, triage, neurology, peds

Duke Health Highlights: 

Duke University Hospital Profile

Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area.

In fiscal year 2016, Duke University Hospital admitted 41,408 patients and had 1,119,151 outpatient visits. U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2016-17. Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, diabetes and endocrinology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.

Auto req ID

105136BR

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