The Facilities Superintendent, provides direct supervision, and coordination of all Facilities services in assigned areas including custodial services, physical plant, and grounds activities to support the maintenance of University buildings. The Facilities Superintendent directs and inspires customer focused teams providing cleaning and maintenance services and coordinates these services with internal and external customers and service providers. Develops procedures and process to continually improve service and quality with regular customer contact to identify needs. The Facilities Superintendent plans, organizes and follows up on all work unit repairs, renovations, and trade projects.
Facilities Superintendents are integral to the Facilities teams delivering Construction and Renovation projects in their respective areas. As individuals who are keenly aware and responsible for all Facilities activities, they work closely with Project Managers as members of the Project Team. They serve as the main point of communication between building users and the project team to discuss facilities schedules, occupant issues and to raise any potential problems on the project. The Facilities Superintendent participates in turning over the completed project to Facilities Operations and assists in verifying that the punch list has been completed.
This opening may be assigned as a first or second shift position. The hours and location may vary.
- Manages a team responsible for the day-to-day activities of the unit. Monitors progress of assignments and projects of varying complexity to enure milestones are met and communicated to all relevant stakeholders.
- Assesses and resolves or escalates problems arising within unit or impacting workflow.
- Recommends new and updated policies and procedures based on requirements, efficiencies and/or trends in support of unit.
- Assists in long-range planning for work unit needs.
- Participates in unit budget planning.
- Evaluates work requests to determine if they are appropriate to the unit or another area.
- Ensures that work flow is organized and staffed for quality efficient completion.
- Communicates deadlines and special circumstances to staff.
- Researches and adopts new technology products and services to increase efficiencies. Evaluates and implements these solutions as appropriate.
- Maintains equipment and supplies for unit.
- Completes evaluations of direct report employees.
- Collaborates with University personnel to define work assignments and requirements, communicate progress of work, and plan and coordinate projects.
- Interacts with external sources to coordinate work necessary to fulfill projects, keep abreast of new products and technologies, or arrange for subcontractors.
- Supervises a staff of exempt and non-exempt employees.
- 15. Performs other duties as assigned.
Required Education and Experience
Minimum requirement of Bachelor’s Degree in related field and five years of related experience or an equivalent combination of education and experience.
Required Skill/Ability 1:
Well-developed supervisory skills including ability with progressive discipline and performance feedback with proven ability to direct customer focused teams providing cleaning and maintenance services.
Required Skill/Ability 2:
Proven ability to provide strong administrative management to assess and maintain staffing needs, deal with employee relations and service the needs of University customers.
Required Skill/Ability 3:
Proven ability to manage and coordinate activities of staff engaged in planning and scheduling of maintenance and repair work.
Required Skill/Ability 4:
Proven ability to maintain, manage and prepare scheduling, word processing, and spreadsheet documents and reports.
Required Skill/Ability 5:
Knowledge of facilities management including exposure to building systems, HVAC, plumbing and/or electrical.
Preferred Education, Experience and Skills:
Building management experience; Experience supervising unionized employees; experience with systems such as Oracle, SAP or Kronos applications. Experience in an academic institutional, research or medical facilities setting.
Preferred Licenses or Certifications:
Certification as CFM – Certified Facilities Manager.
Weekend Hours Required?
Evening Hours Required?
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
Affirmative Action Statement:
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at TitleIX@yale.edu, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: firstname.lastname@example.org.