Clinical Pharmacist Informatics Training, Willow

North Carolina, United States
16 Oct 2018
End of advertisement period
16 Dec 2018
Contract Type
Full Time

Patient Care Technology Education

Job Description

Primary role:

The Clinical Training Analyst (Pharmacist) will be primarily responsible for the development and management of the Epic Enterprise EHR training program, course content and delivery. The Clinical Training Analyst (Pharmacist) will work closely with the software vendor (Epic), key EPIC deployment and development staff, Technology Education Services and the end user community to design and deliver the education necessary to implement the Epic Enterprise and create a permanent structure for the delivery of Epic education on an ongoing basis.


All candidates for this position will complete formal Epic Assessments as part of the hiring process. The assessments are designed to identify candidates whose skills most closely align with the position requirements.


The employee hired for this position will be required to obtain Epic certification through a formal Epic training program requiring attendance at the training facilities in Verona, Wisconsin. Training will commence on September 26, 2011, for up to a period of six weeks for some positions, and may include classroom instruction, project assignments, competency exams, and e-learning classes. Failure to obtain Epic certification within the defined timeline for this position may result in termination.

Reports To:

Epic Training Manager

Essential tasks/responsibilities:

  • Obtain Epic training certification through six week program involving several trips to Epic(Madison, Wisconsin) for classroom instruction, multiple project assignments and competency exams.
  • Provide training support during all phases of the CIS Implementation
  • Under the general guidance of the Training Manager develops and conducts general overviews of the CIS System for various groups within the organization
  • Responsible for development of detailed curriculum content (script)
  • Coordinate appropriate level of training for each user
  • Performs training for specific area and assists other Principal Trainers
  • Assists with scenario based training
  • Follows and monitors project training plan
  • Attend status meetings conducted by the Training Manager or Project Manager
  • Complete project tasks within timeline a assigned by the Training Manager or Project Manager
  • Ensure deliverables are approved by the appropriate Users and are completed in accordance with the plan# QA sign off deliverables for your area(s) of responsibility
  • Work with Project Manager and/or Training Manager to establish and enforce work assignments
  • Escalates issues immediately to Training Manager which cannot be resolved by the assigned work group
  • Works closely with Manager in designated area(s)
  • Assist Manager in training individuals
  • Assist Training Manager with training plan for designated area(s)
  • Assist Training Manager with end user training
  • Participate in the development of Policies and Procedures for your area(s) of responsibility

Requisition Number 401492763
Location Durham
Job Family Level I2
Exempt/Non-Exempt Exempt
Full Time / Part Time FULL TIME
Regular / Temporary Regular
Shift First/Day

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.



Bachelor of Science or Doctor of Pharmacy degree and North Carolina Pharmacist's License and a minimum of two years' clinical experience as a pharmacist in an academic medical center environment or completion of Pharmacy Practice Residency program. Attend six week Epic training program and obtain associated certification within six months of program completion.


  • Advanced degree or ongoing education in biomedical informatics, medication policy or clinical research.

Experience Required:

Five years of pharmacy experience to include at least one year of computer experience is strongly preferred. An Associate's Degree in mathematics or computer science combined with at least one year of pharmacy experience may be substituted for above; or any other equivalent combination of relevant education and/or experience.


  • Healthcare experience in a Clinical, Administrative and/or Financial department preferred
  • Duke Health System experience; clinical adult education program development

Degrees, Licensures, Certifications

Licensed Pharmacist or eligible to practice pharmacy in North Carolina

Skills Required:

Strong analytical, critical thinking, innovative problem solving, leadership, negotiation and organizational skills. Excellent interpersonal skills and the ability to develop and enhance relationships with customers and internal groups and work across multiple teams.

Demonstrated verbal and written communication skills. Ability to prioritize multiple competing priorities during high stress situations.


IT or clinical experience in one or more of the following areas:Clinical Orders, Pharmacy, Lab, Radiology, Charge Capture, Health Information Management (HIM) and Regulatory Reporting.

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