Manager of Operations, Duke Human Simulation and Patient Safety Center

Location
North Carolina, United States
Posted
15 Oct 2018
End of advertisement period
15 Dec 2018
Ref
401434594
Contract Type
Permanent
Hours
Full Time

Anesthesiology-Bus & Sup Svcs

Job Description

JOB TITLE:

Manager of Operations, Duke Human Simulation and Patient Safety Center

JOB DESCRIPTION / GOALS:

The Duke Human Simulation and Patient Safety Center (HSPSC) Manager of Operation’s (MoO) primary responsibility is to maximize the center’s performance by managing daily operations and implementing organizational strategies to improve efficiency, quality, and teamwork.

The MoO will also serve as the operational, fiscal, human resources, and strategic advisor to the Director. In the case the Director is unavailable, the MoO will serve as his representative in matters related to education, research and administration.

  • Provide leadership and management for all daily activities in the HSPSC
    • Manage all employees in the HSPSC
    • Define specific roles and responsibilities for all center employees
  • Develop and Implement organizational and programmatic strategies for the HSPSC, in collaboration with Dr. Taekman, and formally assess effectiveness of all strategies.
    • Analyze current organizational status, identify needs, and develop organizational improvement plans
    • Common communication platform with dashboard, calendar, and file storage
    • Redistribute workload as appropriate
    • Identify and acquire additional resources as needed
    • Create open channel for feedback and ideas
    • Foster an open and supportive workplace culture
    • Meet with each member of HPSPC staff to determine needs and gather ideas
  •  Gain familiarization and provide assistance with program management, clinical, simulation, and resource for ongoing and future projects
    • Meet with each team member to discuss ongoing projects
    • Review relevant material on all projects
    • Provide assistance as needed to all team members
  • Provide fiscal, human resources, operational, and strategic guidance to the director
    • Meet with Dr. Taekman on a regular basis to keep him apprised of all center operations issues
    • Develop and implement operational infra-structure for new facility
    • Work with Dr. Taekman to create/establish the HSPSC mission and vision
    • Anticipate renewal deadlines for required HSPSC lab certification standards (e.g., CME accreditation)
    • Optimize systems in new facility
    • Market goals and achievements in all missions (education, research, safety)
  •  Support missions of Duke Health
    • Provide strategic guidance for aligning activities with organizational vision
    • Gather and analyze market and operational data
    • Assist with crafting reports and presentations to Duke Leadership
  • Establish collaborative relationships within and outside of Duke
    • Meet with and establish working relationships with simulation and medical community both within and outside of Duke
    • Identify opportunities to collaborate with Duke Simulation community (e.g., Duke Surgical Education and Activities(SEAL) laboratory)
  • Provide operational support/backup for all missions of the HSPSC

Requisition Number 401434594
Location Durham
Duke Entity MEDICAL CENTER
Job Code 1493 ADMINISTRATIVE MANAGER
Job Family Level 14
Exempt/Non-Exempt Exempt
Full Time / Part Time FULL TIME 
Regular / Temporary Regular
Shift First/Day

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.

Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

Work requires a general business back ground generally equivalent to a bachelor's degree in a business related field.

Experience

Work requires 4 years related business or administrative experience to acquire competence in applying general personnel practices, accounting and budgeting principles and coordination of major administrative functions. A master's degree in a business related field may be substituted for 2 years experience. OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Auto req ID

101600BR