Assistant Director, Alumni Relations

California, United States
18 Oct 2018
End of advertisement period
18 Dec 2018
Contract Type
Full Time

Stanford Graduate School of Business

Residing in Silicon Valley, the heart of innovation, Stanford GSB has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, push the boundaries of knowledge with faculty research, and offer a portfolio of entrepreneurial and non-degree programs that deliver global impact like no other. We strive to change lives, change organizations, and change the world.

Division of External Relations at the Stanford Graduate School of Business

The Division of External Relations has dual and complementary missions:

To engage and educate Stanford GSB alumni throughout their lives, for their own professional and personal growth, as well as to promote the GSB product and mission worldwide;

To educate our future alumni (our students) and our current alumni on the priorities of the GSB and the significance of their involvement in these priorities, and to raise current use and endowment funding from graduating students, alumni, parents, friends, foundations and corporations worldwide to support the GSB programs, community and campus.

Within the Division, the Department of Alumni Relations plays a signature role in engaging, educating, supporting and celebrating our alumni in their communities, and here on campus. 

The Assistant Director (AD) is responsible for managing all aspects of two to four MBA class reunions each year.  In addition, he/she is responsible for developing, implementing, and managing various adhoc special reunion events, and alumni initiatives. The AD must identify, recruit, and manage alumni volunteers, setting their expectations and keeping them closely connected to each other and to the School.  The AD must coordinate closely with the reunion team and other departments in the GSB and throughout the University.  He/She must be able to work effectively with large and small groups of alumni volunteers and build strong individual relationships with them.  He/She will also manage all reunion and alumni event accounting (processing and tracking invoices and bills on Stanford’s Oracle Financial system) as well as support reunion registration. The AD reports to the Director of Alumni Reunions within the Alumni Relations group of the GSB External Relations Department.

Are you an energetic alumni relations professional ready to join our team? Can you help us design new and creative ways to engage our diverse alumni at reunions and other special alumni events? If so, come join us!

Your primary responsibilities include:

  • Recruit, train, and oversee alumni volunteers and their class reunions.
  • Develop contacts and maintain relationships with alumni, faculty, students, staff, and vendors.
  • Plan large scale and/or high level alumni programs and events.
  • Evaluate alumni programs and services for customer satisfaction.
  • Collaborate and coordinate with other departments and schools to achieve the goals of alumni programs or projects.
  • Work with other departments to identify and implement new markets and develop program strategies.
  • Participate in budgeting, forecasting, and cost negotiations for alumni events and programs.
  • Manage accounting and billing for the reunion team as well as participating in budgeting, forecasting, and cost negotiations for alumni events and programs.
  • Manage all aspects of reunion registration customer service; assisting alumni with reunion related questions, registering alumni for reunion events, processing refunds, etc.
  • Be flexible to completing any other additional assigned duties.

To be successful in this position, you will bring:

  • Bachelor’s degree or relevant experience.
  • Three years or more of relevant experience
  • Excellent communication skills (verbal and written) and the ability to represent the university professionally both internally and externally.
  • Demonstrated experience with volunteer development and oversight.
  • Strong interpersonal, team, and leadership skills; tact and flexibility in working with diverse population groups.
  • Sound judgment, the ability to analyze problems quickly and accurately, and the ability to develop practical and effective solutions to solve a variety of problems.
  • Computer proficiency and the ability to learn new systems. 

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. 

Why Stanford is for You

Stanford’s dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy, and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you:

  • Freedom to grow. Take advantage of career development programs, tuition reimbursement, or audit a course. Join a Ted Talk, film screening, or listen to a renowned author or leader discuss global issues.
  • A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care and caregiving support.
  • A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes.
  • Discovery and fun. Visit campus gardens, trails, and museums.
  • Enviable resources. We offer free commuter programs and ridesharing incentives. Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more! 

We pride ourselves in being a culture that encourages and empowers you.