Director of Decision Support and Business Intelligence

California, United States
17 Oct 2018
End of advertisement period
17 Dec 2018
Contract Type
Full Time


Institutional Research & Decision Support (IR&DS) is looking for an experienced data warehousing and business intelligence manager to lead the design and delivery of effective information solutions relating to the performance of the university’s teaching and research missions. This position is responsible for creating architecture, ETL processes, and data collections within IR&DS, as well as helping to architect campus-wide solutions in partnership with the University’s central IT group. This role leads the Student Integrated Reporting and Information System (SIRIS) project. The Director of Decision Support and Business Intelligence will manage a group of six analysts/developers in creating and/or specifying data solutions for a range of university-wide reporting subjects, especially (but not exclusively) those related to students and teaching. The position reports to the Associate Vice Provost and Director of Institutional Research & Decision Support.

The Director of Decision Support and Business Intelligence executes substantial technical and managerial efforts with a university-wide focus, supporting IR&DS as the source of record for business intelligence related to the university’s teaching mission. The Director of Decision Support and Business Intelligence will perform advanced project and analytical work in a wide range of business intelligence activities that ensure the uniformity, accuracy, and semantic consistency of enterprise data through the application of effective data management, security, stewardship, and governance processes.

The Director of Decision Support and Business Intelligence will serve as a liaison between IR&DS and central University IT units, and should have a solid technical background in data warehousing and business intelligence applications. As part of a central analysis and reporting unit, this position interacts with a wide variety of campus stakeholders, and requires someone skilled in understanding and interpreting the information needs of a broad group of campus community members. Additionally, the position exercises major programmatic impact in designing information solutions for the academic leadership of the university.

Please include a cover letter and resume with your application. Visa sponsorship is not available for this position.


  • Lead and manage staff responsible for the development of information solutions, from definition phase through implementation;
  • Lead university-­wide complex business intelligence reporting and analysis initiatives, such as the SIRIS project; ensure initiatives directly support the organizational mission and are delivered on schedule and budget. 
  • Provide technical direction for the Decision Support Systems warehouse.
  • Provide complex analysis and recommendations regarding data management and the design of dashboard and reports; oversee the development of interactive query tools and dashboards for central and distributed users.
  • Lead, hire, coach, and evaluate performance of staff. This position currently supervises a team of six people.
  • Create and execute business and technical plans, and revise as appropriate to meet changing needs and requirements. Write plans and charters for business intelligence and other analytics and reporting projects.
  • Create procedures and guidelines to ensure compliance with university policy and federal and state regulations. 
  • Evaluate and assess metrics and program effectiveness; review trends and monitor proactively. 
  • Evaluate the effectiveness of the organizational structure and programs to ensure success, development of employees, and appropriate use of staff resources.
  • Lead student data stewardship efforts and develop the metadata supporting the applicable reporting systems. 
  • Troubleshoot business intelligence environment problems and seek opportunities for improvement; coordinate with application team to resolve application bottlenecks and performance issues.

* Other duties may also be assigned


Education & Experience:

Bachelor's degree and eight years of increasingly technical work experience, or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Substantial experience with the design of data for reporting solutions, including data warehousing, relational and dimensional logical data modeling.
  • Experience designing ETL processes and experience with ETL tools, such as Informatica’s PowerCenter.
  • In­depth knowledge of and ability to use analytical and business intelligence programs such as OBIEE, Business Objects, Tableau, R, and others.
  • Experience with student data, experience with PeopleSoft Campus Solutions is particularly desirable, but not required.
  • Experience working in a research university desired.
  • Demonstrated ability with enterprise applications and database driven applications. 
  • Strong project management skills. 
  • Extensive experience in data analysis and root cause analysis and proven problem solving and analytical thinking capabilities.
  • Ability to resolve issues quickly and make decisions that meet university objectives, in a collaborative culture.
  • Demonstrated ability to lead, motivate, and develop staff.
  • Exceptional stakeholder relationship skills, consensus building skills, and ability to establish effective working relationships in a diverse environment.
  • Ability to understand and interpret campus policy, structure, processes and data needs. Ability to understand questions from campus stakeholders and propose effective information solutions to meet their needs. Ability to serve as a translator between campus stakeholders and technical groups.
  • Strong written and oral communication skills, proven presentation experience and comfort with senior management audiences, and effective facilitation skills with diverse groups.


  • Constantly perform desk-based computer tasks.
  • Frequently sit, grasp lightly/fine manipulation.
  • Occasionally stand/walk, use a telephone.
  • Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.


  • May work extended hours, evenings and weekends.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,