Digital Media Coordinator

Pennsylvania (US)
13 Sep 2018
End of advertisement period
13 Nov 2018
Contract Type
Fixed Term
Full Time

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

The Office of the Provost provides direction on all facets of the University’s academic mission, including education, faculty, research, online learning, global initiatives, admissions, athletics, student life, and arts and culture. The Provost’s Center aggregates programs and offices designed to support University operations, including: the Office of the Provost, the Office of the Vice Provost for Research and its reporting departments (Penn Center for Innovation, Environmental Health and Radiation Safety, University Laboratory Animal Resources, and Regulatory Affairs), the Office of the Chaplain, the Graduate Student Center and Family Resource Center, the Division of Recreation and Intercollegiate Athletics, College Houses and Academic Services, New Student Orientation, the Office of Student Conduct, the Center for Undergraduate Research and Fellowships, the Office of Undergraduate Admissions, the University of Pennsylvania Press, and all of the University’s arts organizations (Penn Museum, Institute of Contemporary Art, Annenberg Center for the Performing Arts, Arthur Ross Gallery, and University Art Collection). It also includes interdisciplinary academic centers and institutes that are more appropriately housed centrally than in an individual school, including the Laboratory for Research on the Structure of Matter, the Center for Cognitive Neuroscience, the Center for Neuroscience and Society, the Penn Institute for Urban Research, the Center for Teaching and Learning, Kelly Writers House, and Weiss Tech House.

Reporting to the Associate Dean, Communications in the Office of Admissions, the Digital Media Coordinator will be responsible for coordinating and contributing to multiple communications and marketing related projects that advance the branding and strategic messaging of the Penn Undergraduate Admissions Offic. S/he will perform administrative functions that support the M&C group, and that require attention to detail, solution-oriented thinking, balance between working individually and in teams, personal accountability, and discretion.

As the manager of the Penn Admissions student blog, this individual will meet with current student authors, manage all administrative aspects of scheduling meetings, follow content strategy guidelines, review all writing submissions, and post final content to the blog. As a member of a team that produces content in the digital media space, this individual will play a meaningful role in supporting the overall admissions content strategy. This position will also assist with content and photo edits to the Penn Admissions website and manage the digital asset management system throughout the year. As the M&C group partners with external vendors, and manages office-wide, cross-functional projects, this individual will also play a critical role in project management within the team.

This position will support the Vice Dean, Marketing and Communication with administrative work throughout the year. Assist with travel planning, basic correspondence, meeting scheduling, contribute to data-driven analysis and research, and collaborate with staff across the office.

As an Admissions Coordinator, this individual must be able to adjust to a fast paced, high performing professional environment, and be comfortable working across multiple platforms, including content management systems, the Adobe suite, customer relations management (CRM) software, and the full Microsoft Office suite. 

H.S. diploma required, College Degree preferred with 3 to 5 years related experience or equivalent combination of education plus experience. Proven
office administration and customer service skills required. Solid working knowledge of office processes and of related computer software and electronic communications tools; Advanced knowledge of Windows, Microsoft Office required. Experience with Content Management Systems, and Customer Relations Management Software, and Adobe Suite preferred. Accountability, attention to detail, and ability to deliver projects at high quality standards is essential. Demonstrated project management ability with excellent written, verbal and listening communication skills. Ability to work collegially and collaboratively in a team setting and independently required. Ability to be flexible and work across teams on a variety of projects.
Must occasionally work evening or weekend hours. 

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.