Internal Communications and Engagement Officer

Manchester, United Kingdom
£32,236 - £ 39,609 per annum
12 Sep 2018
End of advertisement period
25 Sep 2018
Contract Type
Fixed Term
Full Time

Location : Oxford Road, Manchester
Closing Date : 25/09/2018
Salary : £32,236 - £ 39,609 per annum
Employment Type : Fixed Term
Faculty / Organisational Unit : Library & Cultural Institutions
Division : Communications and Marketing
Hours Per week : Full time
Contract Duration : 12 months

The University of Manchester Library is one of only five National Research Libraries and the third largest academic library in the UK. Our vast and rich collections (both print and increasingly digital) help us to deliver a world-class library and information service for the University of Manchester. While our primary objective is to meet the learning, teaching and research needs of University members, we are also fully committed to widening access to our services to individual researchers, local schools and others in the regional community.

The University of Manchester Library’s strategic plan sets out a clear roadmap for the future. Key to its successful implementation will be raising employee awareness of the strategic direction of the organisation and improving levels of employee engagement so that everyone knows the part they play in delivering the objectives.

Effective internal communications is concerned with the communication of strategic vision and objectives, as well as news and operational information, and is focused on the role of leaders, managers, processes and structures in facilitating communication. Effective internal communications and staff engagement is especially important in Higher Education because of the centrality and importance of people to the core mission and operation of HEIs.

The Internal Communications and Engagement Officer role is pivotal in ensuring that key messages get to the right people at the right time. Reporting to the Head of Marketing, Communications and Customer Services you will be part of the Marketing and Communications team. You will be responsible for evolving and maintaining a strategic approach to internal communications and staff engagement with the aim of improving, enhancing and ensuring the ongoing maintenance of internal communications within the Library.

Culture and Values – Our Five Ways of Working

The University of Manchester Library strives to create a working environment that is supportive and rewarding providing a platform from which we can achieve our ambitious strategy.

  1. Empowerment – Empowering and supporting individuals to take more risks
  2. Openness – More questioning and working with greater openness and trust
  3. Inclusion – Creating an inclusive culture by recognising each other’s differences and strengths
  4. Responsibility – Taking collective responsibility to achieve our shared goals
  5. Support – Delighting in our success whilst supporting each other through adversity

It’s important that all colleagues share in this vision and are committed to helping create a working environment that is both rewarding and fulfilling. Please consider this before applying for this role.

Hours & Place of Work

Normal working hours are 35 hours per week

This post is based in the Main Library, Oxford Road however all Library employees are required to work at any Library site, as necessary.

All Library staff are required to wear a name badge.

Informal enquiries

Enquiries about the vacancy, shortlisting and interviews:

Michelle Sharples


General enquiries:


Tel: 0161 275 4499

Technical support:


Tel: 0161 850 2004

This vacancy will close for applications at midnight on the closing date.

Further particulars

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