Manager, Regional Medical Training Operations

Townsville, Australia
12 Sep 2018
End of advertisement period
23 Sep 2018
Contract Type
Fixed Term
Full Time

Position Overview

The Manager, Regional Medical Training Operations provides expert advice and support to the College Manager and manages a team that supports the grant funding, contract management, business systems, and communication and engagement activities for the GP Training program within the College of Medicine and Dentistry. This position is specific to the externally funded program for General Practice Training but does also support other external programs such as the Rural Health Multidisciplinary Training program where the two are jointly delivered.

The College has a deliberate and proactive strategy to distribute the delivery of these programs at the local level and to integrate that delivery in teams working across programs to provide education delivery and administration in the continuum of medical education and training at a regional level. 

The Manager works closely with the Regional Medical Training Managers and Team Leaders at the various medical education and training sites, along with relevant JCU service areas, including but not limited to estate, finance and human resources, to deliver efficient and effective business operations for the College’s GP Training programs across the greater north and western Queensland region.

Division of Tropical Health and Medicine

The Division of Tropical Health and Medicine encompasses human and animal health professional areas and related biomedical science disciplines. The Division has a particular focus on the health of rural, remote and Indigenous Australian communities and tropical medicine.

The Colleges of the Division include:

  • Medicine and Dentistry
  • Healthcare Sciences
  • Public Health, Medical and Veterinary Sciences

College of Medicine and Dentistry

As part of the Division of Tropical Health and Medicine the College of Medicine and Dentistry promotes, fosters, supports and administers quality teaching and research at JCU in the areas of Medicine, Dentistry and Pharmacy, with a focus on the needs of rural, remote and underserved communities, tropical medicine and the health of Aboriginal peoples and Torres Strait Islanders. Working in a collaborative leadership model with the Office of the Division, the other Colleges and the Mount Isa Centre for Rural and Remote Health, the College of Medicine and Dentistry contributes to advancing the strategic agenda and to strengthening partnerships and engagement.

Generalist Medical Training

Generalist Medical Training (GMT) is a unit within the College of Medicine and Dentistry that is contracted by the Australian Government Department of Health to deliver the Australian General Practice Training (AGPT) program in northwestern Queensland.

The AGPT program is a postgraduate vocational training program for medical graduates who are pursuing a career in the specialty of General Practice. The program provides training towards Fellowship of the Royal Australian College of General Practitioners (RACGP) and the Fellowship of the Australian College of Rural and Remote Medicine (ACRRM).

Rural Health Multidisciplinary Training Program

The Rural Health Multidisciplinary Training (RHMT) program is an initiative of the Federal Government to increase the training and placement opportunities for health professional students in rural and remote areas, with a view to providing them with the confidence and competence to consider a career in those areas.

Within the College of Medicine and Dentistry, the RHMT program supports the activities of rural clinical schools and medicine and dentistry students on rural and remote placements. In addition, the RHMT program supports the Regional Training Hubs initiative with the aim of increasing opportunities for medical trainees (interns, junior doctors and registrars) to complete as much of their postgraduate and vocational training as possible in regional and rural areas.

This initiative works closely with Directors of Clinical Training and medical education units in the Hospital and Health Services to identify more training posts and support the interns and junior doctors into regionally based registrar posts in a range of medical specialties.

Organisational Charts

James Cook University  

Principal Accountabilities

  1. Manage key operational functions and services for the GMT program including contract management, systems, communication and workforce planning; and provide program administration support and coordination functions to Regional Medical Training Managers and Team Leaders  in all College of Medicine and Dentistry sites to ensure program objectives are met.
  2. Provide effective leadership, management and decision making for the staff in this team to ensure a culture of high performance, customer service, teamwork and innovation in a healthy and safe environment. 
  3. Support the College Manager in the management of externally sourced finances and contracts, ensuring compliance with University policies and procedures in a continuous improvement framework, with operational processes that enable the distributed model of medical education and training sites to be efficient and effective; meeting contractual reporting requirements in a timely manner.
  4. In conjunction with Legal Office and the Estate Directorate, oversee infrastructure and property agreements across northwestern Queensland and support Regional Medical Training Managers and Team Leaders in all sites in contractual obligations and negotiations to ensure compliance and efficiency.
  5. Lead the communications and engagement work of the College, working with the Communications and Engagement Team Leader to ensure strategic objectives are met.
  6. Ensure cross team communication and workflow is effective, coordinate information and events that support internal communications and assist all Managers across the College to manage communications technology to support the distributed model, often in low band-width and/or remote areas.
  7. With the College Manager, represent JCU at state and national level in meetings and conferences relevant to regional medical training, with particular focus on policy and programs of the Australian Department of Health.
  8. Manage the delivery of specific business support systems, including MyGMT, to best meet the needs of the various users and stakeholders; deliver systems based training and business improvement to drive efficiency and effectiveness across the College.
  9. Support the University's commitment to the principles of reconciliation, which exemplify respect for Aboriginal and Torres Strait Islander heritage and the valuing of justice and equity for all Australians.
  10. Demonstrate a commitment to the University values.
  11. Support the principles of the TropEco program and engage in commitment to JCU sustainability goals and objectives.


There are generic responsibilities that apply to all James Cook University staff. Your specific level descriptor can be found at:

Professional and Technical

Level 8

Generic Accountabilities  

There are generic responsibilities that apply to all James Cook University staff.

  1. The Manager is required to observe the lawful and reasonable directions, policies and decisions of the University Council, understand and comply with the Enterprise Agreement, the Statutes and Rules of the University, the policies and decisions of the University Council and other appropriate University authorities, as in force from time to time.
  2. The Manager is required to demonstrate a personal commitment to ensure personal safety and the safety of others and contribute to the continuous improvement of our WHS performance. This includes the effective implementation and compliance with James Cook University WHS policies, procedures and safe systems of work, together with all relevant legislation, duties and obligations. Contribute to the continuous improvement of our WHS performance. 
  3. The Manager is required to exercise proper discretion in all matters affecting the well-being of the University which involve public writing or speaking in accordance with the University’s Code of Conduct.

Special Conditions

  • It is a requirement of this position to travel regularly to other locations in Queensland and occasionally to national events or locations in other states, which may include overnight stays.
  • It is a requirement of this position to work after hours on occasion.
  • It is a requirement of this position to hold a current ‘C’ class Queensland Drivers licence.

Selection Criteria

Selection and appointments will be assessed against these selection criteria.


  1. Degree qualification in a Business or Management related field with significant experience at a managerial level, or an equivalent combination of relevant experience and/or education and/or training.
  2. Experience in leading the delivery of operational functions, including management of human, physical and financial resources in a multi-site service model. 
  3. Demonstrated high-level written and oral communication including negotiation skills and experience in relating to a range of stakeholders.
  4. Proven computer competencies and familiarity with financial and information management systems and electronic communication tools.
  5. Demonstrated high-level problem solving skills, sound judgement and initiative to develop solutions to complex issues with a focus on process and business improvement in accordance with strategic goals/objectives.
  6. Demonstrated experience in leading and managing teams, including performance management and conflict resolution.
  7. Demonstrated high level organisational and time management skills, including the ability to work with limited direction and achieve results when facing competing priorities.


  1. Knowledge of the health workforce and health services delivery environment in rural and remote Australia.
  2. Experience in, or understanding of, delivery of administrative functions in regional, rural and/or remote communities in Australia.