Human Resources Manager

California, United States
17 Oct 2018
End of advertisement period
17 Dec 2018
Contract Type
Full Time

Note: Not all unique aspects of the job are covered by this job description


Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy.

Our culture and unique perks empower you with:

  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!


Information technology is widespread across the university with both centralized University IT (UIT) and a variety of decentralized IT units supporting schools, research units, and health care entities. University IT is the centralized IT group that provides infrastructure, applications and services directly and in concert with the decentralized IT organizations. The UIT organization is comprised of over 600 employees across 4 main organizations:


Administrative Systems (AS) implements and maintains information systems that support university operations. The group also provides centralized system administration and storage services to support the needs of individual schools, departments, and business units. (

IT Services (ITS) manages the university's network and communications infrastructure, as well as campus data center facilities. In addition, IT Services provides a wide range of technology services and related applications that support campus research, learning, teaching, and advanced patient care. (

The Information Security Office (ISO) oversees the Stanford community's efforts to protect its computing and information assets and to comply with information-related laws, regulations, and policies. The group manages security tools and technology. (

Shared Services provides strategic leadership and operational expertise in communications and relationship management, finance, service management, and vendor management in support of all services provided by University IT. (


This position will be the primary contact for Employee and Labor Relations issues across the entire scope of UIT, and will directly manage the Worker’s Comp and Disability programs for the Department.  In addition, you will support attracting and retaining extraordinary talent in UIT.  Work under general supervision on all areas of general human resources, interacting with a diverse group of individuals in an active, fast-paced, and challenging environment.  This is a dynamic group, and this role will also be a key participant in supporting organizational growth and change


  • Collaborate with the organization's management and human resources team to support initiatives by understanding the organization's issues and needs. Participate in planning processes and promote best practices.
  • Assist in the implementation of strategies for facilitating organizational and behavioral change. Participate on organizational design and related development issues.
  • Investigate basic employee relations issues and recommend appropriate resolution; work in consultation with more senior level human resources manager/director to resolve complex issues. Coach and advise on organizational, employee, and labor relations issues.
  • Assist in overseeing the performance appraisal process; ensure the appropriate process is followed.
  • Assist hiring managers in talent management (recruitment and staffing plans).
  • Administer area's salary-setting program to meet the organization and university's guidelines. Advise managers on assignment of employees to appropriate classification levels; review and approve salary actions, as needed. Consult with manager and/or human resources director or university compensation on complex issues.
  • Identify, communicate, and consult with staff on training and career development opportunities. Conduct relevant training, and participate in training design, as needed.
  • Oversee processes for workers' compensation, disability, leave, work place accommodation requests, and health and safety issues; consult with managers, senior human resources manager or director, as needed. Oversee the accurate documentation and recordkeeping.
  • Oversee and/or approve human resources transactions submitted for processing. Ensure accurate and timely recordkeeping practices. Prepare reports, and analyze data available through local and centralized database resources.

* - Other duties may also be assigned


Education & Experience:

Bachelor's degree and three years relevant experience, or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Knowledge and demonstrated experience in at least two human resources areas, including: employee relations, employment and labor law, compensation, staffing and employment, training and development, performance coaching and management, and organizational development.
  • Experience with a unionized workforce.
  • Demonstrated interpersonal skills and understanding of group dynamics. Successful track record of establishing credibility and trust with a diverse client group.
  • Strong analytical, critical thinking, problem solving, judgment, and influencing skills. Ability to maintain confidentiality, tact, and diplomacy.
  • Excellent oral and written communication skills; ability to prepare clear and concise reports and deliver formal presentations or training.
  • Demonstrated proficiency with business applications, such as Microsoft Office suite and human resource information systems.

Certifications and Licenses:



Frequently stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.

Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand, sort/file paperwork.

Rarely kneel/crawl, operate foot and/or hand controls.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.


Travel on campus to schools/units, out of town.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,