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The Captain serves as second in command to the Caltech Chief/Director of Campus Security and Parking Services, and serves a command role as the lead manager of the uniformed Patrol Section of the Department. The Captain will report directly to the Chief/Director and will be expected to collaborate in developing and maintaining active crime prevention programs, community policing objectives, directed patrol priorities, investigative processes, positive community relations, and accuracy of relevant departmental records.
This position is responsible for assigning, coordinating and directing security patrol resources, ensuring through the Lieutenant(s) and Patrol Sergeants that appropriate field supervision occurs and that the goals and the mission of the department are met. The Captain deploys and oversees the allocation of security resources through the Lieutenant(s) and Patrol Shift Sergeants and Corporals, so that patrol section responses to calls for service are handled in a timely fashion and with professional demeanor. Also, responsible for ensuring that all members of the department under his/her command are effectively trained, prepared and supported to perform their duties to protect the Institute community by employing the practices and philosophy of community policing and exceptional community service.
The Captain will be expected to take a limited leadership role in event planning, incident command, crisis preparation and response and maintain effective and collaborative relationships with key members of campus, local, state and federal law enforcement agencies. This position generally supervises individuals at the rank of lieutenant and patrol sergeants, and may be required to work day or night hours and weekends, as well at major events such as Commencement, Orientation, athletic events, concerts, parties and other events, when required. The Captain shall effectively perform other related duties as assigned.
The Captain must remain familiar with current issues relating to campus security and public safety, as well as training needs, crime prevention, investigatory practices and specific supervisory and patrol functions.
At the direction of the Chief of Security and Parking Services, the duties of the Captain consist of:
- Assume the role of Acting Chief in the absence of the existing Chief/Director
- Supervise all subordinate Patrol Section personnel
- Motivate, train and direct Patrol Section personnel, ensuring that they are engaged with the community
- Oversee and support all functions relating to dispatch and communications, and training
- Coordinate and oversee field investigations, including criminal cases and those requiring referrals to the Institute's student conduct, and internal disciplinary system
- Assist in reviewing, developing, implementing, and recommending training programs
- Maintain strong working relationships with local, state, federal and campus law enforcement agencies, as well as with the Caltech community
- Responsible for overseeing the Institute’s emergency notification system (Everbridge) and the proper testing and deployment of same, when required
- During a critical incident, the Captain serves as the primary on-scene Incident Commander, coordinating department resources as appropriate, until appropriately relieved
- Evaluate the work performance of Patrol Section personnel
- Perform high visibility vehicle, bicycle and foot patrols on campus, at Caltech properties, and at student and/or faculty houses to discourage and apprehend lawbreakers, and to deter crime
- Speak before groups of students, parents and administrators
- Other duties as assigned
- Bachelor’s degree in criminal justice, organizational leadership, or a related field, or equivalent certification, or a combination of education and experience
- A minimum of 15 years of campus security or law enforcement experience, with at least 10 years at the rank of sergeant or above
- Exceptional written and verbal communication skills
- Must be knowledgeable in the use of computers with demonstrated proficiency of Microsoft Suite, Report Exec (CAD), and any other applications which may become required
- Strong interpersonal and networking skills
- Must ensure compliance with departmental and Institute rules, regulations, and policies and procedures
- Must be able to utilize the department and Institute computer systems that are currently in place and have the ability to analyze and evaluate information and develop reasonable and effective courses of action to resolve problems
- Possess a First Aid/CPR/AED certification
- Valid BSIS guard certification
- Extensive knowledge of the Jeanne Clery Act and current certification
- Must possess a current California driver’s license and the ability to maintain it through the course of employment
- Standing at times for prolonged periods, walking, reaching, climbing, lifting 50 lbs. or more, carrying, writing, pushing, pulling, hearing, squatting/kneeling, driving, speaking, seeing, and restraining suspects
- Must be able to walk Campus properties
- May be exposed to noise, chemicals, heat/cold, carcinogens, fumes/gases, dirt, and human tissue/fluids, extreme weather and temperatures
- Irregular work schedule, multiple concurrent tasks, frequent interruptions, detailed work, frequent deadlines, periods of concentrated attention, and frequent contact and interaction with people.
- Master’s Degree in a related field
- Recent experience in a Higher Education or research environment
- Advanced P.O.S.T. Certificate
- Investigative, tactical, or training experience, supported by California P.O.S.T.
- Formal Law Enforcement leadership training, such as P.O.S.T. SBSLI, NUCPS, FBINA, or FLETC
- FEMA ICS, NIMS, and CERT training