IT Analyst, Duke Office of Clinical Research

North Carolina, United States
09 Oct 2018
End of advertisement period
09 Dec 2018
Contract Type
Full Time

Duke Office of Clinical Research

Job Description

Duke University School of Medicine

Duke Office of Clinical Research (DOCR)

The IT Analyst will provide technical support and REDCap project development to clients and RMT data team and work within the DOCR team to support honest broker services. With guidance from the Sr. IT Analysts on the team, take on responsibility for training, reporting, validation, and support for REDCap at Duke. Additionally, provide data management, cleaning, de-identification, and validation services to investigators and teams.  Collaborate with study teams and project team leaders across Duke. 


This position will report directly to the Director, Clinical Research Operations - Data.

Essential Duties

  1. Serve as REDCap Administrator. Assist with development, testing, and validation of Duke’s REDCap instance. Help evaluate new functionality, such as External Modules, under the supervision on the Sr. IT Analysts, make recommendations about functionality to adopt. Provide front-end and back-end support for REDCap. Interface with REDCap backend support for change management operations of REDCap. Participate in DOCR internal projects (e.g., REDCap upgrade validation).  Participate in REDCap committee through national consortium and stay abreast of current trends in use case scenarios.
  2. Serve as a data manager for projects seeking assistance with cleaning, merging, reshaping, and coding datasets. Use common data management tools such as SAS, R, or SPSS to work with the study data to facilitate data importing or analysis. Also, assist study teams with reporting or visualizations, as needed, to help monitor and report on their data. This may require the use of tools like Tableau or R to create dashboards or other visualizations. Serve as a subject matter expert on good data practices in clinical research.
  3. Design, develop, and maintain databases (REDCap) for multiple studies. Assist and advise study teams regarding data collection best practices. Confer with principal investigator to develop forms or questionnaires for collection of study data. Test and debug projects to verify their accuracy and completeness. Import, export, and clean data for studies. Document all data processes to support best practices in data provenance and research GCPs.
  4. Develop instructional and reference materials for users. Provide informal, one-on-one instruction, as needed, both in person and over email or telephone.  Provide feedback, mentorship and support to team members, students, and clients. Build subject matter expertise. Provide at the elbow support as needed. Participate in formal trainings, workshops, and presentations as requested. Participate in the training and onboard new DOCR data team members. Coordinate with other members of the Data Team to create documentation and training to support the implementation of new functionality, and contribute to the development of internal SOPs and external policies. Provide regular status reports to the Sr. IT Analysts Sr. IT Analysts, the Director, and other DOCR leadership, as needed.
  5. Participate in REDCap Tuesday office hours. Attend weekly RMT data team meetings, monthly DOCR staff meetings, Research Wednesdays, and other regular meetings around data projects, and REDCap system support as requested.

Perform other related duties incidental to the work described herein.

Education/Training Requirements

Work requires a Bachelor’s in Computer Science or equivalent technical training, or non-technical Bachelor's and 4 years of relevant work experience. 


None required 


Requisition Number 401481650
Location Durham
Job Code 2423 ANALYST, IT
Job Family Level C
Exempt/Non-Exempt Exempt
Full Time / Part Time FULL TIME
Regular / Temporary Regular
Shift First/Day

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


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