Operations Officer (Medical Statistics)

Job description

This is an exciting opportunity within the Medical Statistics Research Group in the Department of Population Health Sciences. We are seeking to appoint an experienced and highly motivated administrator to provide operational support to a growing research group.

The post holder will be responsible for supporting the day-to-day operational and administrative functions for the research group, including developing timely costings for statistical services work for research and consultancy projects, issuing quotations and invoicing customers.

The post holder will be responsible for ensuring that salary costs are appropriately charged to research grants and consultancy projects on a monthly basis, as well as managing all other financial aspects of the statistics services (including invoicing, expenses and financial reporting.

The post holder will be confident in the use of Microsoft Excel with a close attention to detail and the ability to build relationships with key stakeholders both internally and externally to the university.

The post holder will work closely with other members of the School’s Professional Services team to provide administrative support in support of the group including developing communications for stakeholders, ensuring the group’s webpages are maintained and managing a shared mailbox for enquiries.

The postholder will report to the School Research Manager, with accountability to the senior academics in the Medical Statistics Research Group.

This post will be offered on an a fixed-term contract for 2 years

This is a full-time  post - 100% full time equivalent

Key responsibilities

• Responsible for providing administrative and operational support for the Unit of Medical Statistics   
• Working with the senior academics and researchers in the Unit provide support for developing costings for research grants and statistical service and consultancy projects 
• Working closely with the School Research Manager, monitor and maintain systems for tracking projects, including monitoring milestones, payment schedules and staff input. 
• Record, track and monitor the group’s income and expenditure, including raising and paying invoices. 
• Building strong relationships with the Unit’s customers and taking ownership or the full statistical consultancy service cycle: issuing quotations, ensuring full execution of contracts, invoicing customers and ensuring timely payments are made. 
• Manage and monitor bookings for the statistical consultancy service, including preparing reports of activity. 
• Ensure staff time and salary costs are appropriately charged to grant activity on a quarterly basis 
• Working closely with the Senior Communications Officer, ensure the Medical Statistics webpages are kept up-to-date and develop communications materials to attract new customers 
• Act as a key contact point for the statistics group and their collaborators, including managing communications through the statistics service and the statistics consultancy 
• Liaise with a wide range of academic, research, and administrative staff at varying levels of seniority across the School, the Faculty and King’s 

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.  

Skills, knowledge, and experience 

Essential criteria 

1.       Educated to degree level or relevant experience 

2.       Highly organised with a well-developed approach to managing workload, ability to prioritise whilst maintaining attention to detail, punctual and timely in approach.  

3.       Excellent writing, communication, negotiation and influencing skills at all levels 

4.       Ability to work under pressure in a busy environment, meeting tight deadlines 

5. Proven experience of managing a range of small/medium projects with limited supervision

6. Experience of managing content for internal and/or external websites

7.       Excellent IT skills with proven experience of using Microsoft Office suite, in particular Microsoft Excel 

8.       Experience of building an effective network across a complex organisation and with external stakeholders  

9.       Excellent data management and document control skills, filing in hard and electronic format  

10.   A commitment to equality, diversity and inclusion, actively addressing areas of potential bias 

Desirable criteria 

1.       Experience of working in a higher education institution or research environment 

2.       Experience costing and managing research grant applications 

3.       Knowledge of research practice and policy in health (bioscience/ medicine) 

Candidates are strongly encouraged to specifically address the essential criteria outlined in the Person Specification in their covering letter.

Further information

The School of Population Health & Environmental Science’s research comprises Analytics (broadly defined as the discovery and interpretation of meaningful patterns in quantitative and qualitative data), Investigation (broadly exploring analytical solutions to complex problems at the individual as well as population level) and Applied Research (broadly using analytics, including laboratory investigations, to identify needs and propose and evaluate new solutions to global societal health and social problems). This informs our approach and focus to developing and conducting research that addresses major questions, such as long-term conditions, multimorbidity, and environmental impacts on population health.

This is an exciting time to join the Department and the School as we will soon merge with the existing School of Life Course Sciences. This will bring together very considerable clinical, scientific, and population/global health strengths. There are already many examples of joint working and collaboration between the two Schools, and it is envisaged that there will be significant opportunities to collaborate further and draw upon the critical mass of clinical, methodological, and applied researchers in the new, integrated School. The School will be one of the largest in the Faculty with strong links to the NIHR BRC and NIHR Applied Research Collaboration and with King’s Health Partners Clinical Academic Groups and Institutes, with the enormous potential to further leverage these synergies. 

About the Faculty:   https://www.kcl.ac.uk/lsm/index.aspx 

About the School of Population Health and Environmental Sciences:   www.kcl.ac.uk/sphes