IT System Administrator
This position is an exciting opportunity for an experienced IT Administrator to join an IT team supporting the clinical and research activity in the School of Biomedical Engineering & Imaging Science (BMEIS) in King’s College London (KCL) and the Guy’s and St Thomas NHS Foundation Trust (GSTT). The School of BMEIS provides clinical services to the NHS through a team of imaging professionals performing Magnetic Resonance (MR) and Positron Emission Tomography (PET) scans on a daily basis. Particular specialities are in cardiovascular, perinatal, neurological and oncological imaging.
Current infrastructure relies on multiple platforms and technologies, including MRI, PET-CT and PET-MR scanners, PACS systems, Cardiac MRI analysis and reporting systems (cvi42 servers and client machines), PET reporting system (under procurement), PET NAS and file servers on GSTT network, Clinical Research data management servers (XNAT), Windows and Linux clients and servers, Mac laptops and workstation, High Performance Computing (HPC) systems and workstations and servers equipped with GPUs for AI computing. The post holder should be familiar with most of these technologies. There are also new exciting projects between KCL and GSTT to apply Artificial Intelligence (AI) techniques in healthcare, through a growing number of systems and facilities, e.g. the recently deployed Nvidia Cambridge-1, the most powerful supercomputer in the UK.
The computer and clinical systems in the School are deployed on two networks: one administered by KCL and one by GSTT. The post holder will be co-located between the School and GSTT IT teams and will be responsible for managing the School clinical systems, as well as those in GSTT that link to the School. Associated tasks include client and server installations and system administration, networking and hardware setup, installing, updating and maintaining software, managing software licenses, data backups and management, and more.
Due to the clinical focus of the role, the post-holder should be familiar with data management in clinical environments, privacy regulations, and clinical data specific protocols, e.g. DICOM standard.
Information of a confidential nature must never be disclosed: breach of confidentiality is a serious offence which may lead to dismissal.
The post holder should be a proactive individual, able to work both independently and as part of a team. The role includes pastoral care duties, keeping a positive and friendly attitude to colleagues and to students and academics alike. Occasional working of irregular hours may be required. Most daily work will be carried out using DSE equipment, but physical work may occasionally be required, e.g. manual handling to install new servers in racks.
Applicants are expected to have a relevant qualification and some years of experience in a similar role, either in the public or private sector. Skills and knowledge will be tested during the interview, possibly with a practical test to assess their problem-solving capabilities and approach to solutions.
This post will be offered on a fixed term contract for 2 years (with possibility of extension subject to funding)
This is a full-time post
- Provide IT support to clinical users in the School of BMEIS, liaising with KCL and GSTT IT team.
- Develop and maintain user documentations for clinicians, researchers and School IT team.
- Install, test, administer and maintain client and server systems for clinical activity and research, like PACS, XNAT, MRI reporting tools (cvi42/report42) etc.
- Work with clinicians and researchers to design and implement infrastructure for their projects.
- Be involved in the deployment and management of AI systems related to clinical research.
- Assist clinicians and researchers in acquiring, storing, backing-up and accessing research datasets in compliance with regulations and following best practice procedures.
- Be involved and collaborate in the maintenance and expansion of the School IT infrastructure, focussing on the clinical systems.
- Carry out any other duties relating to the School IT team’s activities as agreed with the School IT Manager.
- Create and manage users and permissions on systems dedicated to clinical services.
- Demonstrate excellent written and oral communication skills in English and communicate complex technical information to both technical and non-technical users.
- Efficiently coordinate own work with other members of the IT team and share information about progress on tasks and projects assigned.
- Assess technical problems and autonomously, or in collaboration with other members of the IT team, plan effective and lasting solutions.
- Proactively contribute ideas to improve the IT services for the School, particularly those related to the clinical or clinical research activity.
- Be able to work independently on technical solutions to address challenging problems/projects
- Help users providing support and monitoring the effectiveness of the services deployed.
- Advise clinical users and researchers with their questions of technical nature, helping them to identify suitable solutions to their requirements and advising on proper data governance and handling.
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.
Skills, knowledge, and experience
1. Hons degree in relevant numerate discipline or other relevant subject
2. Current knowledge of Linux (Ubuntu and Redhat/CentOS), Windows and Mac operating systems, including configuration and installation of clients and server systems
3. A thorough knowledge of network and internet protocols, including network security
4. Familiarity with current guidelines and legislation relating to handling of confidential patient data
5. Management of data backup and restore
6. Knowledge/familiarity with DICOM protocol
7. Knowledge of one or more Unix and/or Windows shell scripting language (bash, Perl, Python, Powershell etc.)
8. Extensive post-training systems administration and networking experience
9. Experience in interacting with Vendors/External suppliers and technical teams
10. Enthusiastic and imaginative approach to new projects and tasks
11. Flexible approach to hours of work and duties
12. Ability to communicate effectively with colleagues in many disciplines
1. Masters degree (or equivalent) in computing or other relevant subject
2. Post-training experience working with medical imaging data and knowledge of medical image processing, image display and analysis, multimodality imaging etc
3. Experience in hospital patient information systems and protocols (RIS, PACS, HL7 etc) and of IT in clinical and research medical imaging environments
4. Knowledge of cvi42 and report42 software
5. Knowledge of one or more programming languages (Matlab, Python, Java etc)
This post is subject to Disclosure and Barring Service and Occupational Health clearance.