Additional Support Coach, Apprenticeship
- Employer
- BPP EDUCATION GROUP
- Location
- Manchester, United Kingdom
- Salary
- Competitive
- Closing date
- 28 Feb 2020
View more
- Academic Discipline
- Business & Management, Business & Economics
- Job Type
- Professional Services, Other Professional Services
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Job Profile Apprenticeship - Coaches & Assessors
Contract Type Permanent
Job Purpose
To provide additional coaching and support to our apprentices via a range of contact methods and to liaise with their employer to ensure they progress through their apprenticeship. BPP provides apprenticeships that lead to professional qualifications in Financial Services, Professional Services & Accounting and Business & HR. Skills Coaches will be providing tailored support to learners, in order to ensure they are fully prepared and confident to successfully complete their apprenticeship.
Key Responsibilities:
- Work alongside Performance Advisors & Performance Coaches as part of a dedicated Performance Support team, providing proactive and reactive support to students requiring additional help throughout their apprenticeship qualification
- Provide one-to-one tailored coaching to those students who require it
- Provide additional, dedicated support for those that have fallen behind the standard defined pathway (those defined as being “at risk” or “off track”). This support involves additional 1-2-1 meetings to encourage timely completion of their apprenticeship programme
- Schedule and attend defined additional support calls that take place at frequent intervals prior to the next formal review call taking place
- Supporting and advising learners to ensure that they fully complete the requirements of the apprenticeship
- Working with BPP's Quality Assurance Team to ensure all quality assurance requirements are being met
- Supporting the apprentice with their Functional Skills qualifications as appropriate
- Provide value adding reporting analysis to internal and external stakeholders
- Completing required documentation within BPP defined timescales.
- Effectively undertaking any other duties as required
Department Accountancy & Tax - Performance Support
Location UK, North West, Manchester
Candidate Criteria
The successful candidate must demonstrate the following:
- Focused and passionate about student success as well as seeking to improve and enhance the student experience
- Excellent communication skills and the ability to build rapport and maintain empathy with stakeholders
- Experience of working autonomously and managing own workload efficiently and effectively
- An ability to take responsibility to develop own knowledge and skills
- Ability to work as part of a wider team
- Excellent time management and organisational skills
- Excellent communication skills – written, over the telephone and face to face
The successful candidate will be required to undergo a DBS check.
Employment Details
Contract Hours 37.50
FTE 1.00
Salary Competitive
Attachments
Full Job Description
JD&G Additional Support Coach.pdf (723 Kb)
Company
When you work with BPP, you will be part of a business that really believes in supporting your personal and professional development. With so many different business areas, we offer a wide range of exciting opportunities across the UK and abroad – from teaching to marketing to business development to human resources to name only a few. But what really makes working at BPP rewarding, is the culture of encouragement, respect and teamwork.
- Location
-
BPP HOUSE
ALDINE PLACE
142-144 UXBRIDGE ROAD
SHEPHERD'S BUSH
LONDON
W12 8AW
GB
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