Are you customer focussed and excited about delivering an outstanding service to customers?  Do you have experience of working in a busy office environment in addition to exceptional communication skills? Would you like to face different challenges every day? Do you want to join a team providing professional support to Residence Managers within the Facilities Directorate?

Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites, both on and off campus. We also provide facilities for meetings and conferences.  We are an innovative service with a clear vision to provide some of the country’s best student accommodation. 

We are seeking a highly organised and professional individual who can bring their excellent customer service and administration skills to assist with the smooth running of one of our residences.  As an Assistant Residence Manager, you will support the Residence Manager in ensuring that an efficient service and excellent experience is delivered to our residents and customers. You will also assist with the day to day supervision of staff ensuring that are motivated and committed to providing the highest standards of service.

You will have experience of frontline service provision and be able to supervise and motivate staff effectively. You will be an excellent team player, with good communication skills and have the ability to make decisions using your own initiative.  

The role will require a Basic Disclosure Check.

To explore the post further or for any queries you may have, please contact:

Sue Green, Assistant Director - Residential Services
Tel: +44 (0) 113 343 6082, Email: s.green@leeds.ac.uk

Location:     Leeds - Main Campus
Faculty/Service:     Facilities Directorate
School/Institute:     Residential Services
Section:     Student Residences
Category:     Operational Support
Grade:     Grade 5
Salary:     £23,067 to £26,715 p.a.
Post Type:     Full Time
Contract Type:     Ongoing
Release Date:     Wednesday 22 January 2020
Closing Date:     Wednesday 05 February 2020
Downloads:     Candidate Brief