Are you interested in developing a career in Student Case work?  Are you enthusiastic and committed to the delivery of an exceptional student experience?  If you have experience of formal case investigation, that will inform  the effective resolution of appeal, complaint, disciplinary and other cases, this role may be for you.

Supporting the Head of Student Cases you will be part of a busy team that manages the University processes for resolution of appeals, complaints, disciplinary and other procedures. You will work with students and staff to investigate cases and act to capture institutional learning through casework and work closely with colleagues across the University to make recommendations for changes to practice. 

Working flexibly within the team, supporting case management activities of colleagues as workloads fluctuate, you will share good practice and encourage knowledge exchange between colleagues.  

Under the direction of senior colleagues you will represent the Secretariat at relevant cross institutional meetings.

To explore the post further or for any queries you may have, please contact: 

Rebecca Dearden, Head of Student Cases
Tel: +44 (0)113 3433626, email: r.dearden@leeds.ac.uk

Location:  Leeds - Main Campus
Faculty/Service:  Professional Services
School/Institute:  Secretariat
Category:  Professional & Managerial
Grade:  Grade 7
Salary:  £33,797 to £40,322 p.a.
Post Type:  Full Time
Contract Type:  Ongoing    
Closing Date:  Sunday 19 January 2020    
Downloads:  Candidate Brief