Student Education Service Officer
Are you experienced in delivering an excellent customer service and delivering continuous improvement? Do you enjoy working in a busy office environment, working to deadlines and responding to enquiries? Would you like to be part of the University’s Admissions team, having responsibility for making and following up on offers to study at Leeds?
Initially based in the Faculty of Biological Sciences, you will be report to the Admissions Manager and be part of a University wide Admissions team. With experience of working in an administrative role and the ability to interpret policies and procedures, you will have excellent communication and problem solving skills. You will work in liaison with colleagues across the Admissions Service, supporting marketing, recruitment and admissions activity. Occasional weekend working is required in order to support Open Days, Post Applicant Visit days and Confirmation/Clearing exercise.
You will be well organised, with excellent attention to detail and a flexible approach to work. You will be able to multi-task and move between tasks within the Schools at short notice to meet deadlines. You will work collaboratively with team members within your School, with other Schools and Central Services to share good practice and encourage knowledge exchange between colleagues to facilitate continuous improvement.
The University of Leeds and the Faculty of Biological Sciences are committed to providing equal opportunities for all and offer a range of family friendly policies. The University is a charter member of Athena SWAN (the national body that promotes gender equality in higher education), and the Faculty of Biological Sciences was reawarded a Bronze award in 2017. We are proud to be an inclusive Faculty that values all staff, and are happy to consider job share applications and requests for flexible working arrangements from our employees. Our Athena SWAN webpage provides more information.
For any queries you may have, please contact:
Paul Matthews, Admissions Manager
Tel: +44 (0)113 343 32829, Email: P.Matthews@leeds.ac.uk
Location: Leeds - Main Campus
Faculty/Service: Faculty of Biological Sciences
School/Institute: Biological Sciences Faculty Offices
Category: Administrative and Clerical Support
Grade: Grade 5
Salary: £23,067 to £26,715 p.a. pro rata
Working Time: 70% of full time (24.5 hours per week)
Post Type: Part Time
Contract Type: Fixed Term (12 months (maternity cover))
Release Date: Friday 06 December 2019
Closing Date: Sunday 15 December 2019
Downloads: Candidate Brief