Learning Technologies Support Officer

Sydney, Australia
Oct 10, 2019
End of advertisement period
Oct 17, 2019
Contract Type
Fixed Term

Institute for Interactive Media and Learning

  • Work on a learning technology transformation project
  • A number of roles available
  • Full-time or part-time flexibility

Our vision is to be a leading public university of technology recognised for our global impact. We are a dynamic and innovative university, ranked by the Times Higher Education as Australia’s top young university, and located centrally in one of the world’s most liveable cities. With a culturally diverse campus life and extensive international exchange and research programs, UTS prepares graduates for the workplaces of today and tomorrow.   

We are seeking proactive, customer-focussed, front-line support to help teaching staff make the most of our learning technologies. 

About the Role

The LX Transformation Program is creating a new digital learning and teaching ecosystem for UTS, and enhancing and streamlining our approach to blended and online learning. The Learning Technologies Support Officer is part of the frontline central team in the UTS Learner Experience lab contributing to this rollout. This role provides online and face-to-face advice for teaching staff in the use of learning technologies, and produces online resources for student learning and staff professional development.

In this role you will:

  • troubleshoot and solve problems relating to the setup of sites on the Learning Management system
  • support teaching staff in developing their digital capabilities and applying these to learning and teaching
  • Support the day-to-day operation of the LX.lab facility
  • Collate, synthesise and analyse data to produce reports on the usage of LX.lab facilities and uptake of learning technologies
  • Support learning design and academic staff in the creation of sites for student learning on the learning management system.

About You

As this is a frontline support role, your strong customer service skills and ability to build and maintain client relationships will be key to your success.  While previous learning design experience is not required, you do need to be adept at learning and using new technologies.

You will also have:

  • Demonstrated skill in the design and production of online resources
  • Advanced level of digital literacy and general computing skills
  • Knowledge of learning management systems (such as Blackboard or Canvas) and knowledge of audio and video production, streaming and screencasting technologies
  • Strong written and oral communication skills
  • Ability to balance competing demands.

For the full list of the selection criteria and role responsibilities please click apply and download the Position Description from the UTS website.

Remuneration & Benefits

Base Salary Range: $69,663 - $79,695 p.a. (full-time)

This role attracts 17% superannuation (pension) in addition to the base salary.

UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, child care centres, generous parental leave and salary packaging opportunities.

This position is full-time or part-time and appointment will be made on a fixed term basis for 18 months.

How To Apply

You are required to address the selection criteria in your submission in a separate document. For information to assist you with compiling statements to answer the selection criteria, please visit Answering Selection Criteria​.

Only those applications submitted via the UTS online recruitment system will be accepted.  If you are a current UTS staff member, for help on how to apply through NEO please click here.

As you will be unable to save your application once started, please have all required documents and information available prior to commencing.

Please ensure that the file name for each document submitted includes IRC145841.

Enquiries regarding the roles may be directed Amanda Sampol on +61 2 9514 1661.

Specific enquiries or issues with your application may be directed to the Julie Small at recruitment@uts.edu.au or on +61 (0) 2 9514 1080.

Closing Date: Thursday 17th October 2019 at 11.59pm (AEST)

Applicants must have current and valid work rights in Australia.

Please note: If you have a disability that requires adjustment to the recruitment process or an alternative application pathway please contact recruitment@uts.edu.au for assistance.

At UTS, the concepts of equity and social justice are key to our core and purpose – we are recognised widely as supporting inclusivity and valuing diversity through our Wingara Indigenous Employment Strategy, Social Impact Framework and UTS Access and Inclusion Plan.

Cited as a WGEA Employer of Choice since the inception of the award, we are now among the first Australian institutions to receive the Athena SWAN Bronze Accreditation for our commitment to action addressing gender equity in the STEMM disciplines.

We welcome applications from women, Indigenous Australians, people with disability, those who identify as LGBTIQ and applicants from culturally and linguistically diverse backgrounds.