Student Experience and Engagement Officer

Sydney, Australia
Oct 09, 2019
End of advertisement period
Oct 28, 2019
Contract Type
Full Time
  • Work in a diverse and interesting client facing role
  • Located at our Camperdown Campus
  • Full-Time, continuing position, remuneration package commencing from $88,635 p.a which includes leave loading and up to 17% superannuation

About the opportunity 

Join our team in a rewarding role which gives you the opportunity to make an impact on the academic, personal and professional success of students in the Faculty of Arts and Social Sciences.

The Student Affairs and Engagement team is dedicated to achieving this impact through developing and delivering effective, evidence-based programs and initiatives throughout the student life cycle in the areas of orientation, transition, academic advice and progression, leadership development and volunteering, student engagement, health and wellbeing, work integrated learning and careers.

Our flagship programs include the:

  • First Year Transition Program
  • International Student Program
  • Postgraduate Orientation and Welcome
  • ArtSS Career-Ready
  • Student Partnership Program
  • Academic Advisor Program
  • Student Experience Innovation Grants
  • Therapaws: Student-led dog therapy
  • Placements for Credit

We are a high-performing, supportive team that values your professional development and achieving positive outcomes for students and staff. In 2018, our team was recognised for these achievements by receiving two Vice Chancellor’s Awards for Excellence as part of the University of Sydney’s Innovation Week.

As a Student Experience and Engagement Officer, you’ll provide administrative support for the successful delivery of our portfolio of student programs and activities.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Student Experience and Engagement Officer who possesses:

  • excellent verbal and written communication skills, for preparing routine and more complex reports and correspondence;
  • highly developed interpersonal skills including building relationships and working in a client services and team environment;
  • sound judgment and initiative to prioritise and meet deadlines in a high-volume environment;
  • relevant experience at a higher education institution, or comparable commercial or government sector experience;
  • advanced level computer, desktop publishing and internet skills (including Microsoft Office, Filemaker Pro, Blackboard or other relational databases) and experience creating marketing materials using a variety of formats such as PowerPoint, In Design and Adobe
  • knowledge of issues relating to University Policy and experience in delivering advice and support to students.

The Student Affairs and Engagement portfolio supports the academic, professional and personal success of over 12,000 undergraduate and postgraduate coursework students in the Faculty of Arts and Social Sciences through the delivery of a range of innovative engagement programs.

About us

The Faculty of Arts and Social Sciences is consistently ranked among the leading faculties of its kind, nationally and internationally. Its mission is to conduct research and teaching across the breadth of the humanities and social sciences to make a difference in the lives of its students, staff and the broader community

Since our inception 160 years ago, the University of Sydney has led to improve the world around us. We believe in education for all and that effective leadership makes lives better. These same values are reflected in our approach to diversity and inclusion, and underpin our long-term strategy for growth. We’re Australia's first university and have an outstanding global reputation for academic and research excellence. Across our campuses, we employ over 7600 academic and non-academic staff who support over 60,000 students.

We are undergoing significant transformative change which brings opportunity for innovation, progressive thinking, breaking with convention, challenging the status quo, and improving the world around us.

How to apply

For more information on the position and University, please view the position description available from the job’s listing on the University of Sydney careers website.

All applications must be submitted via the University of Sydney careers website. Visit and search by the reference number 1991/0919C to apply.

Please note: Visa sponsorship is not available for this position

Closing date: 11:30pm, Monday 28 October 2019

The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

© The University of Sydney

The University reserves the right not to proceed with any appointment.