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Job Summary

This position is responsible for assisting with day-to-day administrative and clerical support for the Faculty Housing office and will also provide assistance with various projects and will also provide vacation coverage.

Job Duties

• Assist with resident turnover, preparing move-in materials and processing check-outs
• Assist with arranging assignments for Faculty Housing visitors
• Assist with administration and collection of all Faculty Housing contracts, leases and correspondence, confirmations, notices of contract terminations or contract changes and occupancy reports
• Assist with daily data entry and maintaining database accuracy for occupancy and billing processes and for maintenance projects
• Assist with processing invoices, payments from rents, fees, utilities, telephone bills and other monetary collections
• Assists in day-to-day business operations, such as drafting, editing, proofing correspondence, reports, etc.
• Provides customer service to internal and/or external customers; assesses and determines priority of request, tracks and follows-up on progress, and addresses customer concerns and complaints
• Maintains records files and databases; screens and routes mail/inquiries; processes and maintains sensitive and confidential information; coordinates tasks and/or projects, maintains calendars, schedules meetings and appointments, etc.
• Assists in preparation of operating budget; assists with monitoring and tracking of accounts. Assists with collection of data for statistical and financial analysis and production of standard and/or technical reports and documents
• Initiates and/or places orders for office supplies, equipment, etc.; may conduct vendor searches and obtain bids; tracks, monitors and resolves delivery of orders
• Other duties as assigned.

Basic Qualifications

• Associate Degree or equivalent experience (equivalent experience equals to a High School diploma/GED and 2 years of experience)
• At least 3 year’s progressively responsible administrative/clerical experience
• Candidate must be proficient with computer skills including Excel, Word, Outlook, Visio, PowerPoint, etc.
• Candidate must be able to apply knowledge of policies and practices to assignments
• Candidate must be capable of solving both routine and semi-routine problems
• Candidate must be capable of prioritizing tasks and meeting critical, time sensitive deadlines
• Must be capable of follow through and organization; attention to detail is essential
• Excellent customer service skills coupled with strong oral and written communication are mandatory
• Candidates must have the ability to interact with various levels of faculty and staff; and outside vendors/contractors

Required Documents

• Resume