• Contribute to a culture of high-quality customer service
• Lead a team of highly professional, client focussed librarians
• Build professional relationships and network with academic and management staff

The Role

• Continuing, Full Time
• $100,571 - $113,838 pa (plus 17% superannuation)
• Bathurst or Wagga Wagga

You will manage a team of librarians who are working across the Division's Information Literacy and Research Support Services, ensuring highly professional, client focused responses to Faculty and Institute needs. You will provide analysis of service quality and lead service initiatives and review.

To be successful you will have:

• Proven experience in high quality, client focused services delivered in an online environment.
• Experience managing a team in a complex environment.
• Highly developed interpersonal, communication, negotiation, and influencing skills.

About Us

Charles Sturt University is a young and growing university committed to developing far-sighted people who help their communities grow and flourish. We make a significant contribution to the prosperity and vibrancy of our rural and regional communities, with a reach and impact across Australia and internationally. We work together with industry, communities and students to create new thinking, inspire each other and make a positive and progressive contribution to the world.

The Division of Library Services provides high quality information services and resources to support students, staff, and all members of the University campuses and its communities. We aspire to excellence in the provision of innovative library services delivered online, on-campus, and via distance services.

The Client Services section is responsible for ensuring all client groups have equitable access and appropriate skills and support to use the Librarys information resources.

Charles Sturt University offers a great work-life balance, professional development opportunities and generous financial benefits.

Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles); people who identify as LGBTIQA+; and those from culturally and linguistically diverse backgrounds.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Evidence of having received a full course of a COVID-19 vaccination (and booster vaccination when eligible) approved by the Therapeutic Goods Administration is required as a condition of entry onto Charles Sturt University campuses. Accordingly, evidence of vaccination or a valid exemption is a condition of employment at Charles Sturt University.

Application Requirements

Applicants are expected to apply online and address the selection criteria in the position description. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

Further Information

Additional information is available in the Position Description or by contacting:

Helen Hobbs | Director, Client Services | hhobbs@csu.edu.au | Ph: 02 6933 4256

Closing Date: 11 pm, 31 January 2022