Senior Library Assistant
The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.
King’s has set out a compelling vision to ‘make the world a better place’ in its strategy for 2029. Libraries & Collections have created a plan, Library Evolution, which will enable us to transform our services, our resources and our spaces as we move towards 2029. The purpose of the Collections Design & Delivery team within Education & Learning, is to build rich and diverse collections that enhance the learning and research experiences of individuals from across the King’s community.
Libraries & Collections is part of the wider Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.
About the Role
Senior Library Assistants support education and research at King’s by undertaking a range of activities that contribute to the delivery of an innovative and sustainable Libraries & Collections service. They cover a variety of service delivery roles and carry out specialised administrative and processing tasks. Through providing in-depth help, training and guidance they support all users of Libraries & Collections’ services, referring specialist queries onto colleagues as appropriate. By actively engaging with a culture of continuous improvement and change they enable Library Evolution.
They are responsible for the supervision of Library Assistants and other colleagues, providing training and support and role-modelling a positive and flexible approach to work.
This is an exciting opportunity for candidates looking to work with library collections to enhance teaching and learning, and who wish to utilise their skills and expertise in communication, problem solving and IT. This is an opportunity to grow your skills in delivering reading lists and acquisition services.
You will be required to participate in frontline services as required, including contributing towards a rota for evening and weekend working.
We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.
This post will be offered on an indefinite contract.
This is a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our 9am to 7pm operating hours
Senior Library Assistants (Collections Design & Delivery) actively contribute to Library Evolution and the work of the Education & Learning department by delivering Acquisitions services for the King’s community. They support the Head of Education & Curriculum Liaison by helping to ensure value for money and delivery of the ‘access over ownership’ purchasing principle. As part of the role, they:
- Administer and deliver services that support the acquisition of materials across multiple areas of the collection and in multiple formats, including: the MyReadingList Service; user-driven acquisition of ebooks; streaming services for film. Build relationships as appropriate with suppliers.
- Administer and process digitisation requests and ensure they are copyright compliant in line with our copyright licence; liaise with the Acquisitions Librarian on current Copyright law; monitor and resolve copyright issues in digitised course readings; escalate issues as appropriate.
- Deliver workshops and presentations on the MyReadingLists service and system to users of Libraries & Collections’ services and colleagues.
- Contribute to the creation and revision of guidance and procedural documentation.
- Provide dedicated support and communication to faculties around acquisition services, including the MyReadingList service, resolving in-depth enquiries effectively across a range of channels; support colleagues across Libraries & Collections with acquisitions related enquiries from students.
- Support access to, and discovery of, resources by creating catalogue records and by entering and maintaining accurate data, including metadata and orders, on the integrated library management system and related enterprise applications.
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.
Skills, knowledge, and experience
• Suitably qualified by experience in a library setting.
• Experience in positively and proactively dealing with routine problems
• Experience of training others
• Proven IT skills for an office environment
• Good numeracy and analytical skills to inform decision-making
• Ability to present information to a range of audiences
• Excellent oral and written communication skills
• Ability to work to high level of accuracy and attention to detail
• Ability to work with a broad range of stakeholders in a professional and assured manner
• Educated to first degree level
• Experience of working in a customer-oriented environment.
• Clear understanding of the role of libraries in society and in Higher Education.
Your application should clearly set out how you meet the essential criteria as this is how we shortlist applications. Learn more about how we recruit, including tips on writing your application and supporting statement on our website: https://jobs.kcl.ac.uk/gb/en/applying
Interviews will be held using Microsoft Teams and will consist of competency-based questions linked closely to the essential and desirable criteria mentioned here.
Although we have made improvements over the last number of years, our team is still under-represented in terms of staff from global majority ethnicities, LGBTQ+ identities, and from people with disabilities. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Interviews are scheduled to take place in January 2022, date TBC.
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