Technical Specialist (Cyber Security)
The Department and role purpose
The role will supervise the University's day-to-day cyber security activities, performing initial security investigations (who and what affected, what is the risk, next steps) and contribute significantly to developing improvements to a range of key University IT security services, processes and technologies. This includes Endpoint Detection and Response, email security, authentication, vulnerability management and Security Information & Event Management solutions. The role involves supporting and advising academic and professional services staff (including IT) as well as students on cyber security matters. Managing activities and professional development for a small and established team of security analysts will be essential to support the University's ambitious Information & Cyber Security and Digital Strategies.
The Computing and Information Services (CIS) has an annual operational budget in the order of £10m, multi-million pound programmes of change within year, and approximately 165 staff. The Senior Leadership Team report directly to the Chief Information Officer with the following portfolios: Strategy and Change; Operations; and Information Systems. CIS provide academic, teaching and administrative services across the organisation that underpin the day-to-day activities of the whole organisation.
Recent infrastructure improvements include investment in a new network backbone, including new cable runs throughout the city to all of the Universities core buildings, network virtualisation, new scalable user facing storage, and a new hosting environment. Corresponding business led investment also continues to be made with a new web programme, training platform, student relationship management system, investment in research administration, and maximising the breadth of opportunities available to the University through Office365, alongside numerous other important initiatives. Investment is aligned to the University's Digital strategy which seeks to provide a clear vision for how digital services can be an enabler to the overall University strategy and objectives.
CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who are demonstrable in their team work ability.
* Recognised professional practitioner and management and/or service specialist with responsibility for the management of team members.
* Provide input to the design and development of service processes, techniques and deliverables for one or more service areas or projects, including assisting with management of security risk and issue logs and the development of plans to manage these as appropriate.
* Contribute to the analysis of stakeholder feedback to help define needs and requirements, inputting to the design and planning of services.
* Internal and external relationship development and partnership working, networking and participation to engage and influence future services and the University reputation.
* Provide feedback on team and individual performance and identify development needs, conducting regular staff ADR and performance reviews.
* Handle the vast majority of welfare issues within a team, referring more complex welfare issues to appropriate support services/senior management.
* Delivery of ongoing coaching, mentoring and training to team members.
* Maintain an awareness of current policy for University business goals such as widening participation and access.
* Contribute to business meetings, working groups and sub committees at departmental and operational service levels.
* Devolve responsibilities to team members to ensure continuity of service provision and encourage skills development.