Application closing date: 18/08/2021
Location: St Mary's University, Waldegrave Rd, Twickenham TW1 4SX
Salary: £40,322-£42,792 per annum
Package: 30 days annual leave as well as Bank Holidays and University closure days
Job category/type: Professional Services

Quality & Standards Manager (QSM)

Job description

 The Centre for Teaching Excellence & Student Success (CTESS) at St Mary’s University is seeking to recruit a Quality & Standards Manager. CTESS was established in 2018 and incorporates three teams. The first coordinates the professional development of our academic staff and leads on aspects of learning and teaching enhancement. The second focuses on widening participation and the delivery of our Access & Participation Plan (APP) at St Marys. The third is our Quality & Standards team which includes 5 Quality & Standards Managers, and an administrator. The University has recently approved a new 5-year Learning & Teaching Strategy that will draw on the experience of online and blended delivery during the COVID pandemic, and the principles of inclusive teaching, and is also in the process of updating its mission statement – titled Vision 2030. This is therefore an exciting time to join the University.

The successful applicant will be responsible for and oversee quality assurance and enhancement processes in relation to academic areas of the University’s activities. The role holder is will have a portfolio of responsibilities relating to quality assurance and maintaining standards, which will include supporting quality-related processes relating to programme design, delivery and review (such as annual quality monitoring processes, course approval, periodic review, staff-student liaison forums, module modifications etc), and also key quality functions, such as external examining, responding to the reporting requirements of the sector regulator and other external agencies, and ensuring programme specifications are accurate and published in a timely fashion. The role holder will play an important role in supporting programme teams to enhance their key performance metrics (e.g. student retention, progression, academic outcomes) and in advising the Head of Quality & Academic Partnerships, and ensuring that any quality risks in their portfolio, including those relating to collaborative partnerships, are proactively and robustly managed and mitigated. The role requires close collaborative and collegial working not only with other members of the CTESS team, but staff and students within Faculties/Institutes and staff in other professional services.

Closing date: 18th August 2021 at 23:59
Interview date: 31st August 2021