Medical Receptionist

Gold Coast, Australia
Thursday, 22 July 2021
End of advertisement period
Friday, 6 August 2021
Contract Type
Full Time

About the position

The Bond University Medical, Psychological and Disability Services team is seeking to appoint a highly experienced Medical Receptionist to join the team. Reporting to the Director – Student Success and Wellbeing, this key customer service focused position will be the first point of contact for visitors to the Medical Centre. This role will handle all enquiries, manage appointments and referrals and ensure accurate and up to date data is maintained for all clients.

About the person:

The successful incumbent will have strong experience in a previous medical reception/ administrative position. You will have outstanding customer service skills and thrive on delivering an exceptional student and staff experience in a busy, fast-paced environment. You will be an efficient administrator who can effectively manage your workload and conflicting priorities, operate medical software programs (preferably GENIE), demonstrate strong attention to detail, and have well developed written and communication skills.

Strong interpersonal skills and initiative along with the ability to work collaboratively with staff and students is essential for success in this role. Demonstrated experience maintaining the highest level of discretion, confidentiality and tact is essential, as is the ability to remain professional when handling sensitive information.

Salary details:

Bond University offers a vibrant campus with state-of-the-art facilities in a picturesque location, as well as a range of tangible benefits including (but not limited to): competitive remuneration, bus services to the door, available car parking, use of library, Career Development Services, corporate discount programs and a bulk-billing medical centre on-site.

Remuneration for the appointment will commence at $58, 990 plus 17.5% superannuation per annum.

Additional information:

Position related enquiries can be directed to the Director – Student Success and Wellbeing – Kerry Valentine via email:

Application and submission details:

For further details regarding this appointment please reference the position description.

Applications will be submitted online via the Careers at Bond University candidate portal. Please follow the 'How to apply' instructions provided. All candidates will be required to register prior to submitting an application

Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.

Conditions of employment for this position are offered under a Bond Workplace Agreement (BWA)

Interviews are likely to take place at the end of week commencing 16 August 2021.

Bond University is an equal opportunity employer and we encourage our students and staff to respect individuality and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.