About Flinders

Our bold vision, captured in our Strategic Plan: making a Difference: The 2025 Agenda, is to be internationally recognised as a world leader in research, an innovator in contemporary education, and the source of Australia’s most enterprising graduates.

To realise this ambition, we recently made a significant organisation change to a six College structure with a professional staff and services alignment.

We recognise the key to our success is exceptional people and we’re seeking an outstanding individual to join the team of our transformed university.

Employment Type:
Continuing

Position Summary
Continuing, full-time

Compensation Grade:
Higher Education Officer Level 7

Salary Range:
$86,821 - $96,107 pa

Reporting to:
Principal Facilities Contracts Manager

Reporting to the Principal Facilities Contracts Manager, under general to broad direction, the Facilities Contracts Manager is responsible for actively managing the frontline operational performance of a broad range of hard and soft FM service contracts across multiple campuses and locations.

The Facilities Contracts Manager will also contribute to the preparation of specifications for the services to be provided by contracts and participate in the evaluation of tenders and bids from service providers.

Contracted services included under this role’s responsibility includes building maintenance services, utilities, waste, cleaning and fleet.

Key Position Responsibilities

The Facilities Contracts Manager is accountable for:

• Driving frontline service delivery performance across the Property and Facilities Portfolio.
• Delivering outcome based results across facility service contracts through active contractor management, observations, reports, analysis, and customer surveys. Managing contract variations to ensure they are approved, implemented, and recorded in a timely manner in accordance with the contract.
• Ensuring continuity of service delivery within the time period of each contract by monitoring contract expiry dates and implementing timely contract renewals. Monitoring the key performance indicators for all contracts, including the on-going review and recommendations for changes where appropriate by testing against industry benchmarked and best practice examples.
• Monitoring all financial aspects of contracts within the portfolio of responsibilities in line with contractual and University financial protocols, including monitoring and forecasting monthly expenditure and reporting exceptions to budget and contract levels.
• Ensuring databases are actively maintained to providing ongoing relevance and data validity.
• Monitoring the cost effectiveness of service delivery, identifying, and recommending opportunities for control strategies where necessary.
• Through regular financial and non-financial data analysis, identify and investigate anomalous spend patterns and make formal recommendations to address.
• Building and maintain healthy, collaborative relationships with all service providers to the University and with key University staff, balancing competing needs when required.
• Developing detailed knowledge of local capabilities across all relevant service sectors to identify potential contractors for future tender field inclusion.
• Any other responsibilities in line with the level of the role as assigned by the Supervisor and/or the University.

Key Position Capabilities

• Minimum 5 years’ professional experience in establishing and managing contemporary performance-based facilities service contracts with a focus on continuous improvement in sustainability and asset management principles.
• Minimum 5 years professional experience in a frontline Facilities Management and Contract Management field.
• Demonstrated building and facilities technical knowledge.
• Significant hands on experience in a fast-paced environment including an ability to diagnose problems, determine and facilitate effective solutions and arrange rectification.
• General to broad knowledge of legislative requirements that apply to the operation of facilities in a University environment.
• Demonstrated understanding of quality management principles and continuous improvement concepts.
• Demonstrated computer literacy.
• Effective interpersonal and oral communication skills including an ability to liaise and negotiate with a broad range of stakeholders.
• Well-developed to high level written communication skills with an ability to write reports and correspondence.
• Well-developed to high level organisational skills including attention to detail, an ability to meet deadlines and a demonstrated ability to prioritise and multi-task, as required.

For application enquiries please contact: Mr Peter Keys

Information for Applicants:

You are required to provide a suitability statement of no more than three pages, addressing the key capabilities of the position as outlined above. In addition, you are required to upload your CV.

A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

We are seeking to increase the diversity to improve equal opportunity outcomes for employees, and therefore we encourage female applicants, people with a disability and/or from Aboriginal or Torres Strait Islanders descent to apply.

Please note, late applications and applications sent via agencies will not be accepted.

Applications Close 11:59 pm:

20 May 2021