Student Records Officer

London, United Kingdom
Wednesday, 31 March 2021
End of advertisement period
Tuesday, 13 April 2021
Contract Type
Fixed Term
Full Time

Job Profile Student Support - Student Records & Advice
Contract Type Fixed Term

Job Purpose

The Student Records Officer is responsible for assisting the Head of Student Records (Records & Funding) in maintaining students’ records from the point of registration to conferment of award and assisting with resolution of student  queries.

Key Responsibilities:

Maintaining the student record

  • Monitoring and processing changes to the student record from staff, faculty and other departments within the University.
  • Maintaining an accurate, central record of information relating to students including personal details, attendance, identification and qualifications documentation, correspondence etc and any changes to registration details.

Attendance and Progress

  • The accurate monitoring, management and reporting of interruptions of study, transfers, suspensions and withdrawals
  • The monitoring and reporting of student attendance to the relevant Deans of School and Directors of Programmes and external bodies, including the UKBA, BSB, Student Finance England etc
  • The re-registering students progressing from one year/section of their course to another
  • The monitoring of student module choices and the creation of student groups on the Student Records Database.


  • Reporting on student data including registration, organisational membership, student cohort make-up, progression etc to Heads of Departments, senior management, HESA, Student Finance England, UKBA, OfS and other professional bodies.
  • Creating and developing basic reports, using appropriate end user tools;
  • Attendance monitoring
  • The development of reports in conjunction with the Management Information Officer

please refer to the job description for full details

Department Registry Operations - Student Records
Vacancy location UK, London, London Liverpool Street

Candidate Criteria


  • Knowledge of the Higher Education Sector
  • Excellent attention to detail
  • Administrative experience, preferably in the education sector
  • Advanced knowledge of Microsoft Outlook, Word and Excel
  • Problem-solving skills
  • Strong organisational skills with the ability to successfully multi-task
  • Ability to work effectively under pressure
  • Proactive, with the ability to work within a team
  • Self-motivated with an ability to thrive under pressure
  • Customer-focused with the ability to communicate at all levels with internal and external stakeholders
  • Good track record of GDPR compliance


  • Ideally the candidate will be educated to a degree level – however applications from candidates with appropriate and relevant work experience or other equivalent qualifications will also be considered
  • Knowledge of Tier 4 immigration legislation with regards to enrolment and attendance
  • Knowledge of Banner or a similar student information system
  • Experience of working with a recognised Student Records Database
  • Experience of working with/adapting to change

Employment Details

Contract Hours 37.50
FTE 1.00
Salary 25000


Full Job Description
Student Records Officer (7 months FTC).pdf (60 Kb)

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