BPP UNIVERSITY

Student Records Officer

Location
London, United Kingdom
Salary
25,000
Posted
Wednesday, 31 March 2021
End of advertisement period
Tuesday, 13 April 2021
Ref
000697
Contract Type
Fixed Term
Hours
Full Time

Job Profile Student Support - Student Records & Advice
Contract Type Fixed Term

Job Purpose

The Student Records Officer is responsible for assisting the Head of Student Records (Records & Funding) in maintaining students’ records from the point of registration to conferment of award and assisting with resolution of student  queries.

Key Responsibilities:

Maintaining the student record

  • Monitoring and processing changes to the student record from staff, faculty and other departments within the University.
  • Maintaining an accurate, central record of information relating to students including personal details, attendance, identification and qualifications documentation, correspondence etc and any changes to registration details.

Attendance and Progress

  • The accurate monitoring, management and reporting of interruptions of study, transfers, suspensions and withdrawals
  • The monitoring and reporting of student attendance to the relevant Deans of School and Directors of Programmes and external bodies, including the UKBA, BSB, Student Finance England etc
  • The re-registering students progressing from one year/section of their course to another
  • The monitoring of student module choices and the creation of student groups on the Student Records Database.

Reporting

  • Reporting on student data including registration, organisational membership, student cohort make-up, progression etc to Heads of Departments, senior management, HESA, Student Finance England, UKBA, OfS and other professional bodies.
  • Creating and developing basic reports, using appropriate end user tools;
  • Attendance monitoring
  • The development of reports in conjunction with the Management Information Officer

please refer to the job description for full details

Department Registry Operations - Student Records
Vacancy location UK, London, London Liverpool Street

Candidate Criteria

Essential

  • Knowledge of the Higher Education Sector
  • Excellent attention to detail
  • Administrative experience, preferably in the education sector
  • Advanced knowledge of Microsoft Outlook, Word and Excel
  • Problem-solving skills
  • Strong organisational skills with the ability to successfully multi-task
  • Ability to work effectively under pressure
  • Proactive, with the ability to work within a team
  • Self-motivated with an ability to thrive under pressure
  • Customer-focused with the ability to communicate at all levels with internal and external stakeholders
  • Good track record of GDPR compliance

Desirable

  • Ideally the candidate will be educated to a degree level – however applications from candidates with appropriate and relevant work experience or other equivalent qualifications will also be considered
  • Knowledge of Tier 4 immigration legislation with regards to enrolment and attendance
  • Knowledge of Banner or a similar student information system
  • Experience of working with a recognised Student Records Database
  • Experience of working with/adapting to change

Employment Details

Contract Hours 37.50
FTE 1.00
Salary 25000

Attachments

Full Job Description
Student Records Officer (7 months FTC).pdf (60 Kb)

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