Senior Learning Experience Designer

Location
California, United States
Posted
Friday, 29 January 2021
End of advertisement period
Monday, 29 March 2021
Ref
88272
Contract Type
Permanent
Hours
Full Time

DESCRIPTION:

The Sr. Learning Experience Designer in the Financial Learning Solutions department of Financial Management Services (FMS) will work collaboratively with other learning leads and business partners to evolve the FinLearning strategy, roadmap, portfolio and practices to move us to our desired state — innovative learning technology, development strategies and solutions that support business objectives and assist learners in performing financial tasks accurately, efficiently and within university policy.

Responsibilities include designing, developing, and implementing instructor-led courses, eLearning courses, and microlearning materials, as well as creating and maintaining supporting web content for Stanford staff, faculty and suppliers. The curriculum encompasses the full scope of financial management processes at Stanford (e.g., Account Setup and Maintenance; Financial Authority; Purchasing and Payment methods; Travel, Reimbursement and Expense Reporting; Transaction Review and Approval; Expenditure Review and Reconciliation; Revenue and Fund Management; Budget Management; Cash Management; and Payroll and Labor Management). 

Additional job duties include:

  • Representing FinLearning on cross-functional project teams tasked with implementing Business Affairs and FMS strategic initiatives.
  • Collaborating with Marketing/Communication Specialists, Trainers, Outreach and Support Specialists to develop and implement change management strategies, plans and associated deliverables (e.g., communications, training and support materials).
  • Participating in User Acceptance Testing, client forums, and focus group sessions to gather feedback from clients on their use of current systems or feedback on new systems and recommending improvements based on their experience and feedback.
  • Performing continuous improvement of FinLearning current curriculum and instructional design tools and best practices. 

Outside of FMS, the Sr. Learning Experience Designer will interface with staff in University IT, Office of Research Administration, University Budget Office, Development Services, Internal Audit & Compliance, and campus clients.

Candidates require strong program management, facilitation, business and financial acumen skills. The ideal candidate will have proven experience creating training for financial business processes that incorporates training on the use of related financial and reporting systems (i.e., Oracle Financials, Oracle Business Intelligence, PeopleSoft.) Experience creating and maintaining web content using a Drupal content management system is preferred.

Note: Not all unique aspects of the job are covered by this job description

JOB PURPOSE:

Assess, design and develop learning solutions to support overall curriculum. Develop standards for online and instructor-led course development, participant and instructor materials, online performance support solutions, and evaluation.

CORE DUTIES*:

  • Assess target audience business needs to determine learning and performance support needs.
  • Develop learning plans and as needed change management and communication plans.
  • Ensure appropriateness, effectiveness and success of learning programs.
  • Proactively consult with subject matter experts to identify and formulate learning objectives and content.
  • Draft storyboards and prototypes.
  • Design and develop course content, instructor and participant materials, including performance support materials.
  • Design learning and performance support solutions. Implement, evaluate and maintain learning solutions.
  • Develop and deliver Train-the-Trainer programs or faculty development programs.
  • Share best practices through cross campus collaboration and instructional design community.
  • May manage internal and/or external teams, schedules and budgets.
  • May identify strategy for production, post-production, and delivery resources, tools and equipment necessary for the development of learning materials.

* - Other duties may also be assigned

Qualifications

MINIMUM REQUIREMENTS:

Education & Experience:

Bachelor’s degree and seven years of relevant experience or combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Demonstrated effectiveness in consulting with business partners and subject matter experts to assess learning needs and recommend high-impact learning solutions and learning curricula.
  • Demonstrated proficiency in applying instructional design theory, models, and best practices.
  • Demonstrated proficiency using instructional design tools such as learning project plans, design documents, learning hierarchies, storyboards, prototypes, etc.
  • Demonstrated ability to work collaboratively with all members of a learning team, vendor partners, and business partners to create a learning environment that is service oriented, supportive, engaging and effective for adult and nontraditional learners.
  • Demonstrated proficiency and experience in industry standard tools such as authoring tools, digital, graphics media, audio, animation and video production tools to create impactful courses.
  • Demonstrated ability to evaluate the effectiveness of learning materials.
  • Excellent oral and written communication skills. Demonstrated ability to clearly and succinctly convey learning content in a manner that engages learners and improves learning retention rates.
  • Experience integrating online learning courses/certification programs with one or more learning management systems.
  • Demonstrated ability to work with diverse groups and individuals at any and all levels of an organization.
  • Demonstrated skills in project management of learning development projects involving eLearning authoring, audio, video, and text production and post-production, including product evaluation and testing.
  • Ability to work on multiple projects concurrently.

PHYSICAL REQUIREMENTS*:

  • Frequently stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.
  • Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand, sort/file paperwork.
  • Rarely kneel/crawl, operate foot and/or hand controls.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

  • Travel on campus to schools/units.

WORK STANDARDS:

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

Our new Stanford Redwood City campus is the workplace for approximately 2,700 staff whose jobs are important to supporting the university’s mission. The campus brings departments together in a collaborative environment that reflects Stanford’s culture and mission. The campus offers amenities such as onsite cafes and a dining pavilion, a high-end fitness facility with an outdoor pool, and a child care center for Stanford families.

Stanford University’s commitment to safely and effectively meet the public health challenge presented by COVID-19 extends to ensuring University employees may work from home, or another off-site location, where determined appropriately, whenever necessary until deemed safe". The department will give reasonable notice when employees are expected to return to work at the Redwood City campus.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Additional Information

  • Schedule: Full-time
  • Job Code: 4632
  • Employee Status: Regular
  • Grade: J
  • Requisition ID: 88272
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