Associate Director, Wharton Financial Aid
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Job Description Summary
This position reports to the Director of Student Finances and the primary responsibility is the coordination with Student Financial Services, Loan Office, third-party billing and Registrar; focusing on the Wharton MBA and EMBA students financial experience.
The Associate Director provides loan resources to students and monitors monthly reports around loans, billing, additional programming, and student resources. The position will provide strategic communication and resources to students based on feedback from the student population and changes in the lending landscape.
The Associate Director will assist with overall financial aid counseling in financial planning and loan eligibility; occasionally providing financial aid presentations to prospective and admitted applicants during the admissions cycle and Wharton Welcome Weekends. The successful candidate will possess a demonstrable ability to search for and draw actionable conclusions from data. This position requires a keen eye for data analysis and actionable reporting, as well as a commitment to process improvement and customer service. This position will have the ability to work as a part of a cross-functional team in an innovative and data-driven environment.
Bachelor’s degree and 3-5 years of experience required.
Job Location - City, State
Department / School
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.