Digital Services Manager

California, United States
Tuesday, 21 July 2020
End of advertisement period
Monday, 21 September 2020
Contract Type
Full Time

Are you interested in being part of a dynamic team that is growing? The Hoover Institution at Stanford University is seeking enthusiastic and growth-focused candidates for the Digital Services Manager position within the Library & Archives. The full-time Academic Staff (Career Track) position supports the Digital First/Virtual Library Initiative and general operations.

A cover letter and resume are required for full consideration. Your one-page cover letter should briefly describe your background in academic libraries and archival description and provide examples of past projects and work completed.

About Stanford University’s Hoover Institution: The Hoover Institution on War, Revolution, and Peace is a public policy research center devoted to the advanced study of economics, politics, history, and political economy both domestic and foreign as well as international affairs.

Founded in 1919 by Herbert Hoover before he became the thirty-first president of the United States, the Institution began as a repository of historical material gathered at the end of World War I. The library and archives have grown to be among the largest private repositories of documents on twentieth-century political and economic history. Over time the Institution expanded its mission from collecting archival material to conducting advanced research on contemporary history and economics and applying this scholarship to current public policy challenges.

With its eminent scholars and world-renowned library and archives, the Hoover Institution seeks to improve the human condition by advancing ideas that promote economic opportunity and prosperity while securing and safeguarding peace for America and all humanity.


The Hoover Institution Library & Archives is seeking a client-focused/user-centered Digital Services Manager whose principle role will be to ensure the effective coordination, communication, and design of services, products, and activities associated with the Digital First/Virtual Library Initiative. This initiative aims to deliver large-scale digitization of the Library & Archives’ collections for scholarly and community uses.

The Digital Services Manager will be primarily responsible for coordinating all aspects of digital curation lifecycle (i.e., creation/acquisition, management/preservation, discovery/access) to ensure workflow, QC, and budgetary requirements are met. In addition, the Digital Services Manager will manage products that facilitate the discovery of, access to, and engagement with digitized content that includes a mix of general and archival collections, languages, formats, and object types. Digital Services Manager will work closely with a diverse multi-departmental team and directly supervise support staff and student assistants.

The successful candidate will have expertise for managing collaborative, multi-faceted projects; have considerable technical expertise in the area of digital curation and digital content delivery; have significant leadership, interpersonal skills, and communication skills; and demonstrates strong commitment to the access/accessibility and ethics of digital collections and FAIR (findable, accessible, interoperable, reusable) data.


  • Ensures the timely and successful planning, execution, and completion of digital projects in a highly collaborative environment that involves decision-makers across many levels of the organization (i.e., senior management, curators, librarians, archivists, conservators, and technologists);
  • Accountable for coordinating work plan development, collection preparation, content conversion, digital ingest, content delivery and reuse, and website functionality testing for assigned projects;
  • Applies digitization guidelines and procedures to complex and unique collections to the predicted use of the materials in conjunction with curators and domain experts;
  • Ensures high-throughput steady-state operations for digital conversion work streams;
  • Provides cost estimates to support digitization projects, grant proposals, and solicitations of donations;
  • Collects and maintains statistics, reports, and other metrics to assess and improve functions;
  • Leads, hires, coaches, trains, and evaluates performance of staff and students; assigns and prioritizes workloads, sets deadlines, and reviews work for quality and timeliness.
  • Coordinates with external vendors on digitization projects and manage the high-resolution scan-on-demand services for specialized formats;
  • Assess handling requirements of archival objects for digitization in conjunction with conservation staff;
  • Engage in scholarship including talks, papers and other activities on project outcomes to internal and external stakeholders;
  • Provides on-site and remote research services and participate in instruction activities; especially those related to digital curation;
  • Participates in professional organizations and keep current with professional standards and technological trends related to digital curation;

Note: The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.


Education & Experience:

Advanced Degree in Library Science or a relevant academic discipline with demonstrated understanding of academic libraries, with two or more years of relevant experience with digital services, products, and/or activities in a library or archival setting or a combination of education and relevant experience.

Knowledge, Skills and Abilities

  • Demonstrated experience assessing cultural heritage materials for digitization and developing work plans and production cost estimates;
  • Demonstrated experience coordinating multiple, simultaneous projects involving multiple institutions and teams that may be geographically distributed;
  • Demonstrated knowledge of technical, legal, and information policy issues related to digital conversion and publication;
  • Working experience with structured data, digital object standards, and metadata formats, standards, and frameworks (i.e., METS, MODS, ALTO, MARC, IIIF, Dublin Core, etc.);
  • Familiarity with the range of digital conversion technologies and tools, especially digital imaging and/or audiovisual content reformatting technologies, processes, and professional standards (e.g., FADGI, Metamorfoze, LIMB Capture, Adobe Creative Cloud, Capture One, etc.);
  • Familiarity with project management tools and digitization workflow management systems (i.e., Trello, Smartsheet, LIMB Maestro, LIMB Processing, Goobi, Opus Workflow, DocWorks, etc.);
  • Working knowledge of United States copyright law and fair use;
  • Flexibility to be organized, productive, and effective in a dynamic environment, with the capacity to tactfully engage with others to identify opportunities and challenges;
  • Demonstrated ability to organize and prioritize work, with strong project management skills, and the ability to use considerable judgement and initiative;
  • Ability to work effectively with decision-makers across many levels of the organization;
  • Proficient written, verbal, analytical, organizational, and interpersonal skills required;
  • Demonstrated ability to present complex information to audience with varying levels of experience with and knowledge of digital resources;
  • Demonstrated ability to work collaboratively in a fast-paced environment with the flexibility to adjust to changes and reprioritizations;
  • Excellent analytical and problem-solving skills combined with attention to detail for complex service-oriented work;
  • Demonstrated supervisory experience including developing personal growth opportunities and fostering and building capacity in others, including teams.

Certifications and Licenses:



  • Constantly perform desk-based computer tasks.
  • Frequently sitting.
  • Work with books and in places that may be dusty.
  • Frequently twist/bend/stoop/squat, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
  • Occasionally stand/walk, reach/work above shoulders, writing by hand, kneel/crawl, climb (ladders, scaffolds, or other).
  • Must be able to push and maneuver a fully-loaded cart weighing up to 650 pounds that requires an initial push force up to 50 pounds. Ability to lift 40 pound boxes or bundles.

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.


  • May work in confined spaces and at heights 4-10 feet; be exposed to dust and mold; work extended hours, evenings and weekends.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients as well as with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

The Hoover Institution at Stanford University is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Additional Information

Schedule: Full-time
Job Code: 1782
Employee Status: Regular
Grade: H
Department URL:
Requisition ID: 86888

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