Director, Equity and Wellbeing

Brisbane, Australia
Monday, 1 June 2020
End of advertisement period
Sunday, 28 June 2020
Contract Type
Fixed Term
Full Time

Division of Administrative Services 

About QUT

QUT is a major Australian university with a global outlook and a 'real world' focus. We are one of the nation’s fastest growing research universities and our courses are in high demand.

We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world. We are transforming the student experience we offer our 50,000 students and we place a premium on the international and national accreditation of our various professional degrees.

Our internationally award-winning Science and Engineering Centre is home to The Cube, acknowledged as one of the world’s largest digital interactive learning and display spaces. QUT established the world's first Creative Industries Faculty, and we invest heavily in collaborative learning and interdisciplinary research environments, including the $95M Education Precinct.

Further information about QUT can be obtained from the website at

Our Vision

QUT’s Blueprint 6 is our institutional strategic plan. The Blueprint formalises QUT’s ambitions and declares our strong sense of purpose which is to provide transformative education and research relevant to our communities. It provides a framework and strategies to enable QUT to realise our vision to be the university for the real world and identifies the following priorities:

  • support aspiration and inclusion
  • encourage creativity and entrepreneurship
  • embrace digital transformation and technology
  • embed principles of health and wellbeing
  •  support Indigenous Australian engagement, success and empowerment
  • enable professional engagement and ethical leadership and,
  • focus on the environment and sustainability.

About the Division of Administrative Services (DAS)

The Division of Administrative Services plays an integral role in assisting the University to achieve its teaching, research and service goals in two important ways: firstly by providing management and support services in relation to students and staff through a range of operations; and secondly through its role as the custodian of the University's legislative obligations and standards, governance and policy.

About Equity and Wellbeing

Equity and Wellbeing provide specialist advice to the university on matters of equity, wellbeing and engagement as they relate to both students and staff.

The Department provides student support and engagement services, both university-wide and cohort-specific, to enhance the experience of students and maximise their success, retention and completion. Equity and Wellbeing’s services ensure students are treated fairly, with respect and afforded the opportunity to succeed through learning and disability support, counselling, health services, engagement opportunities and financial assistance.

As a portfolio within Student Services and Wellbeing, Equity and Wellbeing will work with all aspects of the university which contribute to the student experience, to ensure their practices and services are consistent with the university’s social justice policies.

About the Position

The Director, Equity and Wellbeing is responsible for the development and delivery of services that maximise student inclusion, support and engagement. In addition, the Director oversees a range of programs and experiences which create an inclusive, safe and respectful campus culture for both students and staff alike.

The Director will support and facilitate the drive for cooperative and collaborative arrangements between internal and external service partners to provide coordinated and integrated service delivery, and to achieve equity outcomes across all aspects of the student experience.

The Department has an annual operating budget of approximately $21m and Staff FTE of 70 including 11 direct reports. Efficient management of financial, physical and human resources together with the implementation of strategic initiatives and deployment of key technologies are integral components of the role.

This position reports to the Executive Director, Student Services and Wellbeing for supervision, workload management and for Performance Planning and Review (PPR).

Key responsibilities include:

  • Provide strategic leadership and effective operational management of the department to maximise outcomes for students.
  • Effectively manage the department’s financial (operating budget), physical and human resources.
  • Champion students and staff in all matters relating to social justice, engagement, and access to support services across the university.
  • Provide advice and guidance to all areas contributing to the student experience to ensure their processes and services are fair, inclusive and non-discriminatory.
  • Collaborate with other departments of the university on matters of common interest such as discrimination, and inclusion of specific groups.
  • Monitor relevant legislation and public policy developments, provide strategic advice to the university and contribute to submissions and advocacy to Government.
  • Focus on user experience and collaborative service partnerships, to ensure consistently high levels of service.
  • Lead cultural change by fostering an environment that encourages high levels of professional commitment, growth and development, agility, resilience, and alignment with QUT’s values.
  • Partner with and influence leaders and diverse stakeholder groups in promoting the execution of high quality service delivery and service roadmaps.
  • Lead and oversee the delivery of training and awareness programs, relevant action plans, discrimination and grievance-handling functions as well as widening participation support.
  • Support and observe QUT’s corporate governance practices and processes, including proactive identification and management of risk.
  • Engaged membership of university committees and valued contribution to their business.
  • Foster a risk aware culture via promotion of Health Safety and Environment (HSE) awareness in all work areas.
  • Implement and administer health and safety policies, procedures, hazard reporting and safe work practices.

Real World Capabilities

To deliver on QUT’s global, collaborative and connected vision requires a workforce that embodies the following capabilities:

  • Agility and openness to change
  • Connectivity and collaboration (intra and inter-disciplinary)
  • Cultural inclusion
  • Digital literacy
  • Future-focused thinking (strategic, innovative & design and entrepreneurial)
  • Global in intent and reach
  • Leadership of strategy, action and others
  • Performance and resource management

Type of appointment

This appointment will be offered on a fixed-term, full-time basis for five (5) years (renewable).


Kelvin Grove and Gardens Point campuses.

Selection Criteria

  1. Education, training and/or experience equivalent to postgraduate qualifications in a relevant field together with experience in the strategic leadership of student related matters in the Higher Education sector.
  2. Demonstrated success in driving and leading a high-performance service culture delivering quality outcomes for student success, retention and completion.
  3. Record of achievement in the effective and efficient management of human, financial and technological resources within a large and complex organisation.
  4. Demonstrated ability to champion, influence and invoke change to produce outcomes for students.
  5. Proven analytical skills and ability to think creatively and strategically to respond to business challenges.
  6. Proven ability to communicate effectively and build strategic collaborative partnerships across organisational areas to deliver high-quality coordinated services.
  7. Record of success in delivering positive outcomes for students and staff with respect to equity, social justice, inclusion, engagement, and access to support services.

Remuneration and Benefits

An attractive remuneration package will be negotiated with the successful applicant.

Beyond personal and professional fulfilment,

  • career at QUT brings a broad range of tangible benefits. With competitive remuneration including superannuation, the University offers real and generous benefits.

QUT is a high quality and flexible organisation that is proud of its excellent employment conditions which include but are not limited to:

  • Parental leave provisions
  • Study support encompassing leave and financial assistance
  • Comprehensive professional development

Further benefits can be found at the Working at QUT page.

Information for applicants

This position is open to applicants who have unrestricted work rights in Australia for the duration of the fixed-term appointment.

In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

Candidates who are interested in the position are encouraged to apply even though they may feel they are not strong on individual selection criteria.

In assessing merit, the panel will take into consideration “performance or achievement relative to opportunity”. We recognise that many staff today have a range of personal circumstances, and career histories that challenge traditional ideas of a staff member. This may mean, for example, prioritising the quality of achievement rather than the quantity, as considerations of part-time employment, career interruptions and significant periods of leave are taken into account when assessing performance or achievement.

For further information about the position, please contact Leanne Harvey, Vice-President (Administration) and University Registrar on (07) 3138 2366; or for further information about working at QUT contact Human Resources on (07) 3138 4104.

QUT is proud to be an inaugural Athena SWAN charter member. We have extensive and established support programs for women in STEMM. For more information on the Athena SWAN charter, contact

Tracy Straughan on (07) 3138 1584.

How to apply

For further information and to apply, please visit for reference number 20333.

When applying for this position we encourage you to upload your response to the selection criteria.

Applications close: 28 June 2020