ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:

Founded in 1891, Stanford University is among the top academic institutions in the country, excelling in a wide range of fields from the humanities to information technology to the health sciences and medicine. The university is located near Palo Alto, 35 miles south of San Francisco, on an 8,800-acre campus.

Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing the highest quality services to students and other members of the university community. The Department has an annual operating budget of over $270 million, oversees a 5 million sq. ft. physical plant across the campus, and provides housing for over 13,000 students and dependents, serves over 18,000 daily meals at 30 dining and retail locations and over 300,000 meals at Athletic Concessions events, and hosts 20,000 conference guests annually. Additionally, R&DE comprises 735 FTE staff in the following divisions: the Office of the Senior Associate Vice Provost, Student Housing, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, and a team of R&DE strategic business partners: Finance & Administration, Human Resources,   Information Technology and Communications.

“Students (Customers) First” is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day.  In R&DE,“Excellence is defined by aligning our strategic goals and performance with our vision.”

JOB PURPOSE:

Oversee and manage assigned staff, including other supervisors/managers, engaged in facilities management related to building access, security, and after-hours response to facility needs. Participate in department/unit strategic management.

CORE DUTIES*:

• Oversee the daily operation and management of assigned facilities and programs, including scheduling and assigning work to staff and coordinating with staff, subcontractors, and/or vendors; coaching lower level managerial staff; overseeing staffing and performance evaluation of assigned staff; contributing to department or division staffing needs forecast.
• Clarify and resolve problems spanning multiple areas or technical fields and/or oversee or develop programs within assigned facilities.
• Manage and/or develop budget for area of responsibility, including staffing, maintenance, contracts, etc.
• Manage ongoing service contracts as applicable.
• Participate in department/unit strategic management, including making recommendations involving short-term planning for facility-type projects and for longer-range programs/projects; providing input into long-range financial, budgeting, and programmatic planning and development; providing input into the development of policies and procedures; interpret and manage policies and procedures for assigned area.
• Oversee and/or monitor project activities; ensure integration with larger unit goals; coordinate with staff, subcontractors, and/or vendors.

ADDITIONAL DUTIES:

Oversee and manage four areas related to Access and Security of R&DE facilities, including:

• physical key distribution
• electronic card access control administration
• after-hours roving Community Access Response Enterprise (CARE) Team leadership providing lockout and security support
• after-hours on-call duty supervisor program management

* - Other duties may also be assigned

MINIMUM REQUIREMENTS:

Education & Experience:

Bachelor's degree in engineering or other appropriate technical area, or combination of technical education, training, and experience. Two or more years of experience managing facilities operations staff in an environment with a variety of building types (administrative offices, classrooms, laboratories, residential & dining facilities, auditoriums, etc.).

Knowledge, Skills and Abilities:

• Knowledge of environmental and safety rules, regulations, and policies. Ability to conduct job site inspections to ensure compliance.
• Demonstrated ability to work and communicate effectively with others.
• Demonstrated experience managing service contracts.
• Demonstrated experience developing and managing budgets.
• Demonstrated experience planning, developing, and implementing programs.
• Ability to interpret planning specifications, documents, working drawings, and related reports.

Additional Knowledge, Skills, and Abilities (Highly desired)

• Experience in implementing and managing electronic building access control systems (e.g., Lenel, assa abloy).
• Experience in physical key inventory and distribution.
• Experience ensuring access is provided and removed per policy and procedures.
• Experience providing excellent building access service to diverse internal and external customers in a fast paced environment.

Certifications and Licenses:

None

PHYSICAL REQUIREMENTS*:

• Frequently sitting, perform desk-based computer tasks, lift/carry/push/pull objects that weigh up to 10 pounds.
• Occasionally stand/walk, twist/bend/stoop/squat, grasp lightly/fine manipulation, use a telephone, lift/carry/push/pull objects that weigh up to 11-20 pounds.
• Rarely kneel/crawl, climb (ladders, scaffolds, or other), reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORKING CONDITIONS:

• Requires 24-hour response availability seven days per week for emergency situations.
• May be exposed to noise > 80dB TWA.
• May working at heights 4 - 10 ft.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

 "Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job." 

Additional Information

Schedule: Full-time
Job Code: 4362
Employee Status: Regular
Grade: J
Requisition ID: 86437