Associate Director of Digital Engagement, Development and Alumni Communications

Pennsylvania, United States
Monday, 24 February 2020
End of advertisement period
Friday, 24 April 2020
Contract Type
Full Time

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Associate Director of Digital Engagement, Development and Alumni Communications - Wharton External Affairs

Job Profile Title

Alumni Officer B

Job Description Summary

The Associate Director of Digital Engagement is responsible for contributing to and executing the strategy for the Wharton Alumni Club website platform, which is the leading engagement vehicle for domestic, international, and affinity clubs.

Job Description

This position works closely with external vendors, internal partners across Wharton and Penn, and alumni leaders to create and disseminate best practices for use of the NationBuilder platform, consult with alumni club leaders to provide digital strategy, and manages a core group of volunteer leaders. The position will also provide guidance and direction as the primary liaison between the respective club and the School. The incumbent will work closely with key stakeholders across the School to communicate and enforce policies, standards, and procedures, and partners with the Global Clubs team to integrate students and new alumni into the Global Club Network.


  • A Bachelor’s Degree and 3-5 years of experience or equivalent combination of education and experience required.1-2 years experience in customer service oriented environment involving the use of technology and 2-3 years experience in alumni relations or development desired.
  • Demonstrates a high level of comfort with technology usage and willingness to learn the functionality of new platforms. Experience with NationBuilder website platform is a plus.
  • Ability to gather and articulate user requirements between functional and technical staff
  • Exceptional project management presentation and communication skills
  • Demonstrated knowledge of CMS platforms (Salesforce desired), Office Suite and Adobe Creative Suite, working knowledge of data exchange desired
  • Experience in serving volunteer organizations and understanding volunteer perspective
  • Must be detail oriented and able to handle multiple projects simultaneously
  • Understanding of international cultures and heightened diplomacy skills; confidence and maturity to work with senior business alumni and faculty
  • Exceptional collaboration, leadership, and conflict resolution skills required
  • Effective at handling international and domestic relations remotely
  • Must be willing to work occasional evenings and weekends and travel domestically

Required Documents

Cover Letter


Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Wharton School

Pay Range

$50,684.00 - $91,232.00

Affirmative Action Statement 
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements 
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Similar jobs