School Support Coordinator

Edinburgh, United Kingdom
Grade 4 - £26,715 - £31,865 per annum
Friday, 21 February 2020
End of advertisement period
Wednesday, 4 March 2020
Contract Type
Full Time

Application closing date: 04/03/2020
Salary: Grade 4 - £26,715 - £31,865 per annum
Package: Plus excellent benefits

Job description

Further your administration career with Edinburgh Napier University

We have an administrative opportunity to join our School Support Service based at our Craiglockhart campus. The School Support Coordinator will take a lead in programme and school support within the Programme and Student Support Team.

At the heart of our University sits our School Support Service. Pertinent to both the day-to-day organisation of our Schools and our work into diverse and exciting research and projects; our School Support Service delivers flexible and resilient support to students and academic staff across the University. Simply put, through excellent customer service, we anticipate users' needs and deliver support services that are efficient, accessible and intuitive to our users.

Edinburgh Napier University is a forward thinking institution, home to forward-thinking people, inspired by the world around them. This is an exciting opportunity to work in a dynamic and supportive environment, with a clear strategy and growth agenda. Join us and you will find that we support ambition, recognise achievement and offer fantastic benefits such as an attractive pension of 20.4% and a minimum of 36 days holiday.

The role

The School Support Coordinator will work collaboratively with academics, the School Operations Officer and members of the team to support a range of functions central to the student journey including implementation of student engagement strategies in conjunction with the school leadership teams.  The successful candidate will also implement new processes and practices to enhance service delivery specific to programme administration, coordination of the iPoint and have Health & Safety responsibility for the School Support Service Craiglockhart.

Working with the School Operations Officer, the School Support Coordinator will undertake the daily management of administrative staff including being the first point of contact on detailed operational queries and coordination of the iPoint to ensure that an effective and efficient support service is delivered.

Please note you may need to work across all three of our Campuses when required.

Who we are looking for

You will be a first point of contact to academics for programme and student support operational queries. Degree qualified (or equivalent) you will have a good understanding of administrative practices within the HE sector ideally. Experience of managing projects involving inputs from a range of stakeholders is important for this role. You will have strong verbal and written communication skills and the ability to work in a fast paced, regulated environment and multitask effectively. You will be able to evidence a systematic and process driven approach to your work.

Please see the full job description here

Benefits we offer

In return, we offer a great working environment where we support ambition, recognise achievement and offer an attractive benefits package. This includes a generous pension scheme, professional development opportunities, discounted access to onsite sports facilities and a wide range of other staff discounts.

Salary: Grade 4 - GBP 26,715 - GBP 31,865 per annum plus benefits 

Additional Information

  • Closing date: 4 March 2020 (Midnight GMT)
  • Interview date: 18 March 2020

This role does not meet the minimum requirements set by UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK. For further information on this, please visit the UK Visas and Immigration website: https://www.gov.uk/browse/visas-immigration/work-visas

The University is committed to inclusion, demonstrated through our work in respect of our diversity awards and accreditations (Advance HE's Athena SWAN Charter) and holds Disability Confident, Carer Positive and Stonewall Scotland Diversity Champion status. More details can be found here.