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Manager, Global Recruitment Development

Employer
RMIT UNIVERSITY
Location
Melbourne, Australia
Closing date
1 Mar 2020
  • Full-time, fixed term contract until February 2021
  • Pivotal role to maximise sales and improve customer experience
  • Salary Level HEW 8 + 17% Superannuation and Flexible Working Arrangements

About us

RMIT is a multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT’s leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.

Culture

Our Values inspire us, wherever we are in the world, and guide how we live and work together.

Imagination. Agility. Courage. Passion. Impact. Inclusion.

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.

About the Group

The Global Marketing, Digital and Student Recruitment (GMDSR) Group’s vision is to bring to life RMIT’s 2020 strategy by putting the student at the centre of everything we do, creating a differentiated brand proposition, developing integrated deep insights for all our global students, and cultivating a differentiated and relevant service experience for those segments. The GMDSR unit includes the following teams; Market Intelligence & Analysis; Market Development & Customer Innovation; Brand, Segments and Campaigns; Marketing Business Partners and Global Student recruitment.

The Global Student Recruitment Team leads all sales and direct marketing activities. It also includes International admissions activities, International student services, sponsorship development, and agent management.

About you

As the current incumbent has accepted a secondment within the university, a Manager, Global Recruitment Development is required to start as soon as possible until February 2021.

Reporting to the Senior Adviser - Student Recruitment and Development, you will focus on developing, growing and managing direct international and domestic customers and the delivery of strategic enhancements to prospects with the purpose of attaining, optimising and growing customer markets to support the broader RMIT recruitment and diversification strategy.

A key function of this role will be to analyse current operations and introduce projects to maximise the recruitment pipeline and improve customer experience. You will also be tasked with driving key outcomes and meeting recruitment targets in the direct international and domestic markets.

As the successful candidate, you will have working knowledge of student recruitment, student life-cycle and/or admissions, within the higher education sector domestically and internationally.

Bring your whole self to work

We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.

We’re proud to share with you some of our wins:

  • RMIT University is an Athena SWAN member with Bronze Award accreditation and the College of Science, Engineering and Health is central to driving improvements in gender equality, diversity and inclusion, particularly in the Science, Technology, Engineering, Mathematics and Medicine (STEMM) disciplines.
  • We placed 11th in the 2019 Talent Board APAC Candidate Experience Awards.
  • RMIT was placed 10th in the 2019 Randstad Employer Brand Research Awards, up five spots from 2018.
  • We were named as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency in 2019. 
  • We achieved Gold Employer status for LGBTIQ inclusion in the Australian Workplace Equality Index (AWEI) in 2018 and now in 2019.
  • We were recognised as a top five employer in 2018 for workplace accessibility with the Australian Network on Disability.
  • The launch of our second Reconciliation Plan, Dhumbah Goorowa– a “commitment to share” - an important step in our reconciliation journey. 

To apply, please submit your resume and cover letter outlining your interest and suitability for this role.

Applications close on Sunday, 1st March at 11:55 m.

Download File HEW 8 - Manager, Global Recruitment Development.pdf

RMIT welcomes and encourages candidates with disability to apply for our roles. If you require an adjustment to equitably participate in the recruitment process then please email talentsupport@rmit.edu.au with your request, letting us know your preferred method of communication.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

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