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Student and Academic Support Administrator

Employer
CRANFIELD UNIVERSITY
Location
Cranfield, United Kingdom
Salary
£20,152 to £22,462 per annum with additional performance related pay up to £25,834 per annum
Closing date
23 Feb 2020

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Job Details

School/Department Education Services
Based at Cranfield Campus, Cranfield, Bedfordshire
Hours of work 37 hours per week, normally worked Monday to Friday. Flexible working will be considered
Contract type Permanent
Salary £20,152 to £22,462 per annum with additional performance related pay up to £25,834 per annum
Apply by 23/02/2020

Role Description

The University are seeking to appoint a new member of staff to join the Education Service’s team and help us to deliver academic administration and student support. Our Student and Academic Support teams are embedded within a school and are focused directly on the front-line delivery of course administration and student support.

As the UK’s only exclusively postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships is creating leaders in technology and management globally.  Our distinctive expertise is in our deep understanding of technology and management and how these work together to benefit the world.

Our people are our most valuable resource and everyone has a role to play in shaping the future of our university, developing our learners, and transforming the businesses we work with. Learn more about Cranfield and our unique impact here: Working life at Cranfield.

Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. To find out more please visit our website: https://www.cranfield.ac.uk/about/about

As a Student and Academic Support Administrator, you will be responsible for supporting the delivery of allocated academic administration and student and academic support relating to taught and research students and for ensuring high levels of customer support.

You will be an experienced administrator with a minimum of 5 GCSE’s or equivalent (including English and Maths) and be IT literate in all Microsoft applications. You must have excellent communication skills, attention to detail, interpersonal skills and a strong work ethic. You will be an adaptable team player, with a proactive approach, the ability to prioritise workload to meet deadlines and to follow a range of time critical processes efficiently and accurately, in a busy environment. A firm understanding of good customer service delivery is a must.

At Cranfield, we value Diversity and Inclusion, and aim to create and maintain a culture in which everyone can work and study together harmoniously with dignity and respect and realise their full potential.

Our equal opportunities and diversity monitoring has shown that that women and minority ethnic groups are currently underrepresented within the university and so we actively encourage applications from eligible candidates from these groups.

We actively consider flexible working options such as part-time, compressed or flexible hours and/or an element of homeworking, and commit to exploring the possibilities for each role.  To find out more, please visit https://www.cranfield.ac.uk/about/working-at-cranfield/diversity

For an informal discussion about this post please contact Claire Bellis, Student and Academic Support Manager - School of Aerospace, Transport and Manufacturing on (T): (0)1234 754764, or (E): c.bellis@cranfield.ac.uk

Company

Cranfield is world-leading in its contribution to global innovation. With our emphasis on the aerospace, agrifood, defence and security, environmental technology, leadership and management, manufacturing and transport systems sectors, we have changed the way society thinks, works and learns.

We generate and transform knowledge, translating it to the benefit of society. Our partners, from micro SMEs to the largest blue-chip multinationals, from governments across the world to NGOs and charities, tell us this is what they value about Cranfield.

Innovation is part of Cranfield’s ‘corporate DNA’, evolved over 60 years of commitment to this agenda.

Our work informs policy for governments and produces new technologies and products for the world of commerce. We draw on this pool of research and consultancy to provide our students with a distinctive ‘real-world’ learning environment, allowing them to develop as professionals and transfer their new knowledge to the global economy. This has always been the ‘Cranfield way’ but it has never been more important than in today’s world.

People are key to our competitive advantage and so we need to attract, develop and retain the best talent for our business. We aim to create a culture where you can flourish and succeed and, in turn, contribute towards Cranfield’s success.

Company info
Telephone
+(44)01234 750111
Location
CRANFIELD
CRANFIELD
BEDFORDSHIRE
MK43 0AL
United Kingdom

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