University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Primary Dental Care Unit Coordinator, Penn Dental Medicine

Job Profile Title
Coordinator B

Job Description Summary

The Primary Dental Care Unit Coordinator is responsible for supporting the dental management programs within the Primary Care Unit (PCU), as well as PCU’s Group Leaders and Administrative Directors.

Job Description

This position is responsible for coordination of all program materials, classroom set up, and program websites. The Coordinator will respond to participant questions in advance of programs, welcome groups at registration, give announcements of essential information at the start of program and communicate critical information throughout the week.  He/she will work with program managers and program directors during the planning process and will work with the highest level of professionalism in an independent, self-directed manner.  The PCU Coordinator will:

• Act as the liaison between patients, students, and the PCU Group Leaders. Schedule patient appointments and manage patient concerns. Manage student's patient appointment books ensuring that the books are full. Track patient treatment, patient status, and patient assignments. Communicate patient status and issues with PCU Leaders.
• Conduct regular compliance reviews with students. Maintain student compliance reports and recall reports, as well as multiple spreadsheets and special projects as assigned. Communicate compliance and patient status with assigned student dentist and PCU Group Leader. Interface with PCU Group Leaders on course of action based upon student clinical experience and patient needs.

Qualifications

A Bachelor's degree and 3-5 years of related experience required or equivalent combination of education and experience.  Dental experience preferred.  Microsoft, Excel and dental software experience required.  AxiUm software experience preferred.

Valuing Diversity

Treats all individuals fairly and respectfully, works effectively with others, regardless of their background, position, or status; ensures that opportunities are equally available to all; respects different values and viewpoints.

• Consistently looks at issues from multiple perspectives, respecting the viewpoints and values of others
• Treats people with fairness, respect, and consideration without regard for their position, status or background
• Proactively minimizes barriers and ensures opportunities are equally available to all
• Understands multiple cultures (i.e. academic, administrative) and is able to work across boundaries

Working Collaboratively

Works collegially with others, cooperating in both interpersonal and team relationships; fosters enthusiasm and maintains mutual trust, candor and respect. If applicable, manages groups effectively and builds partnerships with others.

• Fosters a sense of collegial partnership and teamwork
• Manages groups effectively by facilitating the participation and contributions of others and building shared goals
• Encourages cooperation and establishes common ground to achieve larger organization objectives
• Builds network of informal friendly relationships to get things done
• Works well as a member of a team
• Recognizes talented people and brings them together in unique ways to accomplish goals

Working Conditions
Office, library, computer room

Physical Effort
Typically sitting at a desk or table

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Dental Medicine

Pay Range
$42,953.00 - $77,315.00

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.