Student Experience Coordinator
Application closing date 27/01/2020
Salary £26,715 - £31,865 (Grade 4)
Package Excellent benefits
We are looking for a Student Experience Coordinator to join our team at Napier University. Working as part of the Student Wellbeing and Inclusion team you will act as a business partner to the School of Health and Social Care as part of a newly created team that will deliver ongoing support and guidance to students.
Edinburgh Napier University is a forward thinking institution, home to forward-thinking people, inspired by the world around them. This is an exciting opportunity to work in a dynamic and supportive environment, with a clear strategy and growth agenda. Join us and you will find that we support ambition, recognise achievement and offer fantastic benefits such as an attractive pension of 20.4% and a minimum of 36 days holiday.
The Student Experience Coordinator will act as the first point of contact for the School's Student Experience Team. This will involve managing enquiries, providing information and facilitating access to individual support.
The role will also work on a range of initiatives to enhance the broader experience of this large, diverse group of future nurses, midwives, social workers and allied health professionals. Some areas of particular focus for this role include:
- Develop and maintain efficient and effective systems and processes to support the team's operation
- Promote, monitor and evaluate all team activity
- Assist with projects and initiatives in our identified priority activity areas: student volunteering/involvement; supporting students in practice placements; peer mentoring; creation of a programme of social events, issue-based groups/activities and information/awareness-raising campaigns
This role is expected to evolve over time with a range of other exciting and innovative work in conjunction with the skills and interests of the successful candidate and the needs of the student population.
Who we are looking for
With a degree qualification (or equivalent) we are looking for someone with a proven track record of supporting clients and individuals (ideally students) in difficult situations. Strong administrative experience in a customer facing role is important as well as a commitment to high standards. Candidates will be highly organised and happy to work in a team environment, taking the initiative to assess priorities and manage workload. Experience working in Higher Education would be beneficial as well as experience of working in health care although we are open to other backgrounds.
This role will suit someone who enjoys interacting with a diverse range of students and stakeholders who has an eye for detail and the appetite to make a difference and improve systems.
For more information, click here for the full role description.
How will we reward you
You can expect a minimum of 36 days annual leave (includes bank holidays), a generous pension scheme, professional development opportunities, discounted access to onsite sports facilities and a wide range of other staff discounts.
Salary: GBP 26,715 - GBP 31,865 (Grade 4)
- Closing date: 27 January 2020 (midnight GMT)
- Interview date: Friday 21 February 2020
This role does not meet the minimum requirements set by UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK. For further information on this, please visit the UK Visas and Immigration website: https://www.gov.uk/browse/visas-immigration/work-visas
The University is committed to inclusion, demonstrated through our work in respect of our diversity awards and accreditations (Advance HE's Athena SWAN Charter) and holds Disability Confident, Carer Positive and Stonewall Scotland Diversity Champion status. More details can be found here.