IT Engineer
- Employer
- LANCASTER UNIVERSITY
- Location
- Lancaster, Lancashire (GB)
- Salary
- £22,417 to £25,941
- Closing date
- 7 Feb 2020
View more
- Job Type
- Professional Services, IT Services
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Reference: N2330
Title: IT Engineer
Department: ISS - Faculty IT
Contract: Full time, permanent
Salary: £22,417 to £25,941
Closing Date: Friday 07 February 2020
Interview Date: Friday 21 February 2020
URL: https://hr-jobs.lancs.ac.uk/Vacancy.aspx?id=5720&forced=1
Information Systems Services is seeking to appoint two enthusiastic IT Engineers to work as part of its IT Engineer team in supporting IT Services at Lancaster University. Both roles are full-time permanent roles.
The IT Engineers will be joining a team based in the faculties providing second line technical support to users of the University’s IT services. Using ITIL based processes to deal with incident and requests, the role will involve a wide variety of technical challenges on Windows PC, Mac, Audio Visual systems.
You must have experience of working in a team-based IT service environment as well as experience of PC and AV systems in use at Higher Education or equivalent establishments. You will combine your IT and problem solving skills with a strong user-focus to ensure an excellent service to the user community.
The post will be expected to work normal business hours, however on occasion there will be requirements to work outside those hours.
Lancaster University is consistently ranked in the UK Top 10 and is in the Top 1% of universities globally. Information Systems Services (ISS) supports a range of exciting projects and IT services for staff and students at the University. The ISS Faculty IT Group at Lancaster University provides high quality second line IT support services to approximately 16000 students and 4000 staff through the delivery of second line support based in teams on campus.
We welcome applications from people in all diversity groups.
Company
Student Wellbeing Services are looking for a highly motivated and organised person for the role of Digital Transition Officer within the Transitions team.
You will contribute to the digital development and co-ordination of a broad package of pre- and post-entry student support programmes, events and services. Support will be focused on improving the transition to University and the student experience of specific Widening Participation (WP) groups including disabled students and mature students. You will need experience of developing on-line training or support, and of developing and designing attractive web content. You will need the ability to work independently as well as the skills to collaborate with colleagues to develop effective schemes and services.You should have experience of collection and analysing data, as well as excellent organisation and problem solving skills and the ability to work to tight deadlines.
You will need to be able to communicate and work with a wide variety of people including students, staff, parents, external organisations and colleagues within Student and Education Services. You should have experience of preparing written reports and the ability to present evaluation data in a meaningful way for a variety of audiences. Knowledge and understanding of disability would be an advantage. Occasionally working out of normal office hours including evening and weekends will be required.
Please note: previous applicants need not apply.
This is a fixed-term, full-time post until the end of July 2020 (with the possibility of further extension).
We welcome applications from people in all diversity groups.
- Mini-site
- LANCASTER UNIVERSITY
- Telephone
- +(44)0152465201
- Location
-
BAILRIGG
LANCASTER
LANCASHIRE
LA1 4YW
GB
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