Information Assistant

Edinburgh, United Kingdom
£21814- £25941 (Grade 3)
Tuesday, 7 January 2020
End of advertisement period
Monday, 20 January 2020
Contract Type
Fixed Term
Full Time

Application closing date: 20/01/2020
Salary: £21814- £25941 (Grade 3)
Package: plus excellent benefits

Job description

Further your career in Library Services with Edinburgh Napier University

We are looking for Information Assistants to join our Information & Operations team. This role is a 12 month fixed term contract and is critical to the delivery of a responsive, high quality customer centric experience for our Staff and Students.

The University is continuing to make a significant investment in its IT and digital services provision to ensure the delivery of a consistent, high quality IT and services across the University. Information Services provide innovative and reliable IT and Library services which are continually being adapted to meet the changing needs of the staff and students in rapidly changing technology environment.

The University's Information & Operations team will provide innovative, reliable services which are continually adapted to meet the changing needs of staff and students, supporting them to become world class professionals. Information & Operations work as a part of wider Library Team and assist students, staff and guests in their use of the University's broad range of technologies and library services, helping them work smarter, faster and easier.

The role

The key focus of the role will to provide the efficient first line of Library and IT service to support to our Students, Academics and Professional Staff to maintain a suitable environment for study and research. You will support users with Library enquires, use of Library and IT resources and providing introductions to eResources and stock collections, working closely with colleagues in wider Library team.

Who we are looking for

Candidates will be excellent communicators, with experience of handling customers enquiries face to face, telephone and electronically and will have experience of using a library and service management system.

Key to this position are strong customer focussed experience along with a good working knowledge of common Library and IT applications, internet and digital information services.

For a full list of our essential criteria, please view the full role description here.

Edinburgh Napier University is committed to supporting equality in the workplace and encourages diversity.

Benefits we offer

In return, we offer a great working environment where we support ambition, recognise achievement and offer an attractive benefits package. This includes a minimum of 36 days annual leave (includes bank holidays), a generous pension scheme, professional development opportunities, discounted access to onsite sports facilities and a wide range of other staff discounts.

Salary: GBP 21814- GBP 25941 (Grade 3)

Additional information

  • Application closing date: Monday 20th January 2020 (midnight GMT)
  • Interviews: 31st January 2020

To apply, please complete our online application form and attach an up to date copy of your CV

This role does not meet the minimum requirements set by UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK. For further information on this, please visit the UK Visas and Immigration website: https://www.gov.uk/browse/visas-immigration/work-visas

The University is committed to inclusion, demonstrated through our work in respect of our diversity awards and accreditations (Advance HE's Athena SWAN Charter) and hold Disability Confident, Career Positive and Stonewall Scotland Diversity Champion status.

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