Managing Director, Operations

California, United States
Friday, 13 December 2019
End of advertisement period
Thursday, 13 February 2020
Contract Type
Full Time

Stanford Management Company (SMC), the University’s investment office, is responsible for managing the University’s $30 billion investment portfolio, which provides critical financial support to current and future generations of students and scholars, supplying over one fifth of the University’s operating budget each year. SMC pursues a long-term, global, multi-asset class investment strategy that couples disciplined asset allocation with superior active management. The investment portfolio is designed to optimize long-term returns, create meaningful annual payouts to the University’s operating budget, and preserve purchasing power for future generations of Stanford scholars and academics.

SMC is seeking an enterprising, mission-driven Managing Director, Operations (MD Operations) who will oversee the non-investment related areas of the organization, focusing on the business and administrative functions of SMC. The MD Operations will report to SMC’s Chief Executive Officer (CEO) and be responsible for the direction and leadership of SMC's finance and administration, human resources, information technology, other administrative services, as well as be a liaison with university counterparts and external constituents. The investment related back office functions for SMC are overseen separately by the Managing Director, Investment Operations.


Directly and/or through his/her team, manage the following areas including (but not limited to):

Strategic Leadership:

  • Contribute to the development of SMC's strategic goals and objectives as well as overall management of the organization.
  • Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
  • Mentor and develop staff.  Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments.

Partner Relations:

  • Interact with a broad range of key constituents within the university and the investment community.
  • Oversee and manage, working with the Director, School and Department Funds, the administration of investments for $3.0 billion in the Separate Investment Portfolio that represents 12 pools of investment capital that were established separately from SMC’s Merged Pool and benefit specific groups within Stanford.

Financial Management and Administration:

  • Oversee and manage, working with the Director, Finance and Administration, budgeting and projections, expense management, and contracts.
  • Oversee and implement internal and external financial controls, processes, and reporting.
  • Oversee management of facilities including planning and projects.
  • Oversee and lead disaster recovery and business continuity planning and preparation.

Human Resources (HR):

  • Oversee and manage, working with the Manager, Human Resources, staff related issues, policies, programs and processes for SMC employees.
  • Oversee the performance appraisal process.  Advise on dealing with performance problems through corrective action and partnering with employee relations on complex and high-risk case management.
  • Support CEO and SMC Board of Directors as necessary in addressing compensation, and other employment matters; present information, issues, and policy analysis regarding HR matters.

Information Technology (IT):

  • Oversee and direct IT, working with the Director, Information Technology, to ensure best-in-class systems and tools for administration, maintenance, and support of users, computers and mobile devices, networks, servers, and all IT infrastructure hardware and software.
  • Partner with IT and teams within SMC to assess their needs and identify, select and support scalable business applications and solutions that best meet their needs.
  • Collaborate on development of policies and procedures to ensure systems are used optimally.
  • Responsible for managing and evolving SMC's IT infrastructure to provide users with efficient and effective tools.
  • Leverage University IT technology and support when appropriate.


The ideal candidate would have:

  • Bachelor’s degree and ten years of relevant experience in an investment management firm, foundation, endowment, or financial services.
  • Ability to understand the academic environment and cooperate and interact effectively across a wide range of faculty, staff, and trustees.
  • Impeccable communication skills and the innate ability to operate as a highly effective organization spokesperson.
  • Excellent writing skills evidenced by the ability to craft   powerful and engaging messages for a wide variety of audiences (investors, Board members, trustees, employees, etc.).
  • Strong leadership skills and the ability to build and develop a cohesive team with the ability to delegate and empower others while maintaining extremely high standards for the team.
  • Strong interpersonal skills and compatibility with a team-oriented environment.
  • Excellent judgment, high integrity, and personal values consistent with values articulated by Stanford Management Company and University leaders.

Certifications and Licenses:



  • Constantly perform desk-based computer tasks.
  • Frequently sitting.
  • Occasionally stand/walk, reach/work above shoulders, use a telephone, writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds;
  • Rarely twist/bend/stoop/squat, sort/file paperwork or parts, lift/carry/push/pull objects that weigh 11-20 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.


  • Occasionally work evenings and weekends.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

*A background check will be required for all final candidates

We are not able to provide sponsorship for this position.

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Additional Information

  • Schedule: Full-time
  • Job Code: 4144
  • Employee Status: Regular
  • Grade: O

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