Marketing Automation Officer

Albury-Wodonga/Bathurst/Wagga Wagga, Australia
Thursday, 5 December 2019
End of advertisement period
Tuesday, 17 December 2019
Contract Type
Full Time
  • Bring your innovative marketing skills to Charles Sturt
  • Coordinate multi-channel, end-to-end, integrated campaigns
  • Customer centric role

The Role

  • Continuing, Full Time
  • $77,653 to $84,033 pa (plus 17% superannuation)
  • Albury-Wodonga, Bathurst, Wagga Wagga

You will be responsible for the coordination and execution of direct marketing initiatives in support of the broader brand and course student recruitment campaigns, with a particular focus on analytics, reporting, innovation and data driven marketing capabilities.

To be successful you will have:

  • Demonstrated experience in using CRM and marketing automation platforms.
  • Demonstrated research, analytical and problem solving skills.
  • Excellent communication skills and customer service skills, including high level interpersonal skills.

About Us

Charles Sturt University is a young and growing university committed to developing far-sighted people who help their communities grow and flourish. We make a significant contribution to the prosperity and vibrancy of our rural and regional communities, with a reach and impact across Australia and internationally. We work together with industry, communities and students to create new thinking, inspire each other and make a positive and progressive contribution to the world.

The Deputy Vice-Chancellor (Students) has oversight for leading and driving a student-centred culture across the CSU student lifecycle, from awareness through to graduation and alumni. The Portfolio supports the University's objectives to provide sector leading student recruitment and engagement practices, to ensure our students feel well supported on their learning journey whilst developing a lifelong connection to the CSU community.

The Portfolio includes the Divisions of Student Administration, Student Services, Marketing and Communication and the office of Advancement.

The Deputy Vice-Chancellor (Students) is a member of the Vice-Chancellor's Leadership Team. As such, the Deputy Vice-Chancellor (Students) also assists the Vice-Chancellor generally in providing positive leadership and management for the University.

The Division of Marketing and Communication plays a lead role in positioning Charles Sturt University as the dominant higher education provider in our regions. The function is forward-thinking and results-driven, and is comprised of a Market Strategy and Partnering Group, Brand and Performance Marketing Group and Sales and Customer Experience Group. The Divisions overarching purpose is to work with partners to create a transformational brand promise, product portfolio and experience that works to attract and engage students, staff, alumni and community.

Behaviours important to the Division:

  • Respect;
  • Integrity;
  • Accountability;
  • Openness and Transparency;
  • Responsiveness;
  • Collegiality.

CSU offers a great work-life balance, professional development opportunities and generous financial benefits.

Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles); people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Application Requirements

Applicants are expected to apply online and address the selection criteria in the position description. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

Interviews for this position will be conducted in January 2020.

Further Information

Additional information is available in the position description or by contacting:

Tahlia Danks | Senior Officer, Marketing Campaigns | | Ph: 02 6582 9456

Closing Date: 11 pm, Tuesday 17 December 2019

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