Assistant Director, Risk & Planning, Office of Safety & Security
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
Identify And Assess Emerging Trends
- Maintain awareness of emerging trends and incidents in the environment.
- Monitors potential threats, informs and advises the organization on necessary interventions.
- Translate trends and drivers in the operating environment into actionable follow-ups for the university.
Coordinate, Formulate and Implement Crisis Preparedness And Response Capabilities
- Develop the relevant strategies and plans to address a wide variety of threats, vulnerabilities and risks to the university.
- Extend the plans into guidelines, procedures and equipping that translates into risk management, incident/ crisis response and business continuity capabilities.
- Collaborate with stakeholders to ensure alignment of business priorities, integration of plans, coordinated crisis response actions and robust overall recoverability.
- Monitor and report on the status of the progress in the implementation of the various plans and devise appropriate intervention measures to ensure timeliness.
- Lead the planning and coordinating of crisis management exercises (both table-top and deployment) with stakeholders to ensure a practiced and confident response to crisis management.
- Coordinating and/or conducting relevant training to regularly sharpen and enhance the various functions crucial in successful crisis management.
- Coordinate contact tracing efforts with relevant government agencies when required.
Enterprise Risk Management
- Develop details and follow-up on, either by coordinating with the relevant stakeholders or taking ownership of the risk, the relevant safety and security risks in the university’s Enterprise Risk Register.
- Submitting periodic reports on the Office’s readiness to tackle the identified risks.
- Drive a comprehensive review of the university’s security infrastructure and recommend appropriate enhancements, integrated into a holistic plan, that can effectively mitigate risks and heightened security threats.
- Work closely with the Office of Campus Infrastructure and Services to implement the necessary systems and logistics for activation during a crisis.
Facilitate Decision-Making and Coordination
- Perform the role of a secretariat to the University’s Crisis Management Team (CMT) and Crisis Executive Group (CEG).
- Present findings, insights and recommendations to key decision makers.
- Lead or be part of efforts to communicate strategies, plans, procedures and guidelines to various stakeholders including senior management.
Secondary Role & Scope
- In addition to the above, the job-holder may be required to support the development of security plans for major campus events, training/education frameworks to enable student leaders to also lead safely and outreach to CCA Clubs/Student Life events to promote a culture of safety and security.
- Degree with at least 7 to 10 years of relevant experience in risk management, emergency response, crisis management and/or emergency planning/business continuity planning.
- Professional certification in Risk Management, Crisis Management, Business Continuity Management or
- Organisational Resilience may be an advantage.
- Excellent writing and strong communication skills.
- An analytical mind that adopts an evidence based approach.
- Ability to deal with uncertainty and complexity, including the capacity to break a complex situation down into its basic components and form logical, coherent linkages.
- Ability to communicate and influence decision makers, peers and team members.
- Ability to engage with stakeholders to achieve the desired outcomes.
- Ability to work independently under pressure with a high degree of efficiency and effectiveness.
- Demonstrated ability to manage conflict and collaborate with all stakeholders to achieve objectives.
- Experience in the formulation and drafting of organizational emergency response plans (e.g Crisis Management Plan, Pandemic Plan, etc.).
- Prior experience in a security agency or uniformed service may be an advantage.
- Experience in organization and conduct of training workshops may be an advantage.
- Experienced working in institutions of higher learning may be an advantage.
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.