Do you enjoy working with IT solutions? Are you passionate about delivering an excellent IT service? Do you have experience of working in a technical support role or team?

Working with colleagues across IT, you will be responsible for supporting the development of and overseeing the implementation of the server and storage standards and processes.  

You will join a team supporting a variety of servers and storage solutions that underpin key business activities including; Active Directory (including federated services), Server Provision (both physical and virtual), Lecture Capture, Dynamics CRM, SharePoint, Office 365, SAP, Banner, Remote Access Services such as Desktop Anywhere, Web Hosting, Student Portal, Printing, Security and Compliance, Cloud Hosting and Provision. To help in delivery of these you will be experienced in a variety of operating systems including Windows Server, Solaris, Red Hat and Centos. You will also have experience of Storage arrays, converged or hyper-converged architecture and have knowledge of Databases such as Oracle Database and MySQL.

You will work as part of a team to effectively provide development and support of server and storage infrastructure across the organisation including, planning and coordination of major change programmes and ongoing maintenance and upgrade activity. You will act as a point of expertise in relation to servers and storage, providing advice and guidance to the colleagues and as well as to business stakeholders in support of project activities, as well as in development and continual service improvement in relation to standards, processes and procedures. You will train, mentor and coach colleagues in the server and storage team, sharing your knowledge and skills using a variety of approaches including maintenance and creation of knowledgebase articles and artefacts.

To explore the post further or for any queries you may have, please contact: 

Mark Madeley, Server Manager

Tel: +44 (0)113 343 1006, email: m.a.madeley@leeds.ac.uk

Location:     Leeds - Main Campus
Faculty/Service:     Professional Services
School/Institute:     IT
Category:     Professional & Managerial
Grade:     Grade 7
Salary:     £33,797 to £40,322 p.a.
Post Type:     Full Time
Contract Type:     Fixed Term (for 2 years)
Release Date:     Wednesday 23 October 2019
Closing Date:     Sunday 24 November 2019
Downloads:     Candidate Brief