Account Assistant 4

Connecticut, US
Monday, 14 October 2019
End of advertisement period
Saturday, 14 December 2019
Contract Type
Full Time

University Job Title

Account Assistant 4

Bargaining Unit

L34 - Local 34 (Yale Union Group)

Time Type

Full time

Duration Type


Compensation Grade

Labor Grade D

Work Location

Medical School Campus

Worksite Address

300 George Street
New Haven, CT 06511

Work Week

Standard (M-F equal number of hours per day)

Searchable Job Family


Total # of hours to be worked:


Position Focus:

Under the direction and supervision of the Associate Director and Team Lead/Manager, employee will be responsible for insurance follow-up on carrier denials with a focus on coding denials for Yale Medicine. Employee will also function as a liaison in the day-to-day follow-up of denied and no response claims to obtain maximum reimbursement for services rendered by Yale Medicine and other related practices.

Essential Duties

  1. Serves as a principal source of information on rules and procedures governing University accounts receivable. Oversees and instructs support staff.
  2. Oversees maintenance of account files, ensuring accuracy and completeness. Reviews payment histories.
  3. Resolves problem and delinquent accounts with supervisor and collection agency. Assists with final review and disposition of problem accounts.
  4. Recommends and implements changes to systems and operating procedures. Composes form letters and correspondence used in accounts receivable activities.
  5. Researches individual accounts. Summarizes findings in reports. Completes and processes forms. Performs clerical functions incidental to account activity.

Required Education and Experience

Four years of related work experience, two of them in the same job family at the next lower level, and high school level education; or two years of related work experience and an Associate's degree, or an equivalent combination of experience and education.

Required Skill/Ability 1:

Knowledge and working experience with CPT, ICD10, HCPC, modifiers, National Correct Coding Initiative (NCCI), and Medically Unlikely Edit's (MUE's).

Required Skill/Ability 2:

Demonstrated ability with Microsoft Office especially Excel and Word. 

Required Skill/Ability 3:

Strong verbal and written communication skills.

Required Skill/Ability 4:

Excellent attendance and reliability.

Required Skill/Ability 5:

Ability to work under pressure and handle and maintain a high volume of accounts while remaining highly energetic and motivated.Ability to work independently and part of a team. 

Preferred Education, Experience and Skills:

Current CPC certification strongly preferred. Experience with EPIC.

Drug Screen


Health Screening


Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit for additional information on the background check requirements and process.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

Affirmative Action Statement:

Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email:


Yale University is a tobacco-free campus