Service User and Carer Support Team Administator
Application closing date: 16/10/2019
Location: Preston Campus
Salary: (£22417- 25217) pro rata
Job category/type: Professional Services
As a result of the current post holder undertaking a short-term development opportunity an opportunity to work co-operatively with the Service User and Carer Support Team to provide comprehensive administrative support and contribute to the delivery of high quality service has arisen.
You will be the first point of contact for Service User and Carer Support Team managing email and post enquiries and communications including the monitoring of the shared email inbox.
You will have excellent organisational skills and substantial / recent experience of working in environments with a high degree of customer contact as a PA or equivalent. You must have demonstrable ability to work unsupervised and exercise judgement as well as ability to communicate effectively with staff and students and other agencies in person, in writing and on the telephone. The role requires skills in team and independent working as well as assertiveness and tact.
Experience and skills in the use of the Microsoft Office suite of packages, electronic diary and filing systems are essential to this role. You will hold a range of GCSEs including Maths and English [Grade C or above] and IT qualifications [or be able to demonstrate equivalent experiential learning].
Applicants need to meet all essential criteria on the person specification to be considered for interview. This position is based in Preston.
For further information please contact Lisa Morrell, Service User and Carer Engagement Lead, 01772 896290, LMorrell@uclan.ac.uk or Janette Grey, Faculty Academic Development Director 01772 893714 JGrey@uclan.ac.uk
Please apply online via www.uclan.ac.uk/jobs; if you cannot apply online please contact Human Resources on 01772 892324 and quoting the reference number. CVs will not be considered unless accompanied by a completed application form.
School/Service: Faculty of Health and Wellbeing
Grade/Salary: (£22417- 25217) pro rata
Hours: Part time (21.75 hours per week – 0.6 FTE)
Basis: Fixed term contract until 11 March 2020
Interview Date: To be confirmed