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Senior Conference Coordinator

Employer
KINGS COLLEGE LONDON
Location
London (Greater) (GB)
Salary
Grade 5, £31,883 per annum, inclusive of £3,223 per annum London Allowance.
Closing date
30 Jun 2019

Job Details

The post holder will be responsible for providing a professional and efficient reactive sales service to both the internal and external customers of King’s College London by processing email and telephone enquiries and converting them into confirmed bookings. The position is focused on delivering a World Class service and account managing key customers whilst working towards achieving the room hire revenue goal for the academic year whilst maintaining customer satisfaction. The post holder will also be deputising for the Conference & Events Manager when they are not present in the office.
Venue site inspections will be required across all sites and networking with campus site management will be expected as well as on-boarding of new team members, especially about venue knowledge and King's Venues procedures. It will be imperative to work collaboratively within a multi-disciplinary team.

 The role purpose is:

Sales:-

  • To process enquiries & room booking requests across our 5 Campuses
  • To convert enquiries into confirmed bookings.
  • To respond to all enquiries within 24 working hours.
  • To have an element of financial awareness.
  • To develop excellent external customer relationships.
  • Handling of a high volume of enquiries, price negotiating, site visits, fast paced and efficient way of working.

This post will be offered on an indefinite contract.
 
This is a full-time post.
 
The selection process will include a panel interview, a presentation.

For an informal discussion about the role, please contact Claire Bull, 0207 848 2934 claire.bull@kcl.ac.uk 

To apply, please register with the King’s College London application portal and complete your application online.

 

Company

King's College London is one of the top 20 universities in the world and among the oldest in England. King's has more than 27,600 students (of whom nearly 10,500 are graduate students) from some 150 countries worldwide, and some 6,800 staff.

King's has an outstanding reputation for world-class teaching and cutting-edge research. In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings. Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*). The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million.

King's has a particularly distinguished reputation in the humanities, law, the sciences (including a wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences including international affairs. It has played a major role in many of the advances that have shaped modern life, such as the discovery of the structure of DNA and research that led to the development of radio, television, mobile phones and radar.

King's College London and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts are part of King's Health Partners. King's Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the world's leading research-led universities and three of London's most successful NHS Foundation Trusts, including leading teaching hospitals and comprehensive mental health services. For more information, visit: www.kingshealthpartners.org.

King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise. Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year. More information about the campaign is available at www.kcl.ac.uk/kingsanswers.

Company info
Mini-site
KINGS COLLEGE LONDON
Telephone
+(44)02078365454
Location
STRAND
LONDON
WC2R 2LS
United Kingdom

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