Improving Efficiency at one of Asia’s Busiest Aviation Hubs

CUHK’s ‘IoT-Augmented Airfield Service System’ Piloted at Hong Kong International Airport to Assist in Building a Smart Airport 

(From right) Professor Waiman Cheung, Director, Asian Institute of Supply Chains & Logistics, CUHK, Mr. Steven Yiu, Deputy Director, Service Delivery, Airport Authority Hong Kong, and Dr. Jerrel Leung, Chief Architect, ubiZense.


The Centre of Cyber Logistics under the Asian Institute of Supply Chains & Logistics at The Chinese University of Hong Kong (CUHK) was commissioned by the Airport Authority Hong Kong (AAHK) to develop the ‘Internet of Things (IoT)-Augmented Airfield Service System’ (AS2), which has been piloted at the Hong Kong International Airport (HKIA) to assist in the best use of apron facilities. The project has won the ‘Smart Mobility Grand Award’ in the Hong Kong ICT Awards 2019.

AS2 offers a multi-dimensional dashboard service to manage turnaround performance with enhanced operational visibility.


AS2 is an airfield service system and is currently in its first phase of testing which focuses on monitoring and improving the efficiency of baggage delivery from arrival flights. Through a deep-minded map service compatible with ArcGIS and Google map, it actively delivers a view of the overall real-time situation on the apron to those using it, such as apron service operators, airlines and other airfield service teams. From this, their work can be coordinated so that the key performance indicator targets are reached and the performance of baggage delivery is improved. A multi-dimensional dashboard service is available to manage aircraft turnaround. It provides strengthened operational visibility supported by analytics on-demand, fused data from flight arrival estimates, and the readiness of equipment, as revealed by IoT. Users are kept informed of the current status and are alerted to incidents or potential problems. 

The analytics services provided by AS2 are both real-time and predictive. It can present a real-time performance of resources allocation of a specific location. It can also predict the changes in a specific operational area. For example, when there is a chance for delay in baggage delivery, the operator can take that into consideration in determining the next best action. The combination of the two ensures that the appropriate actions and remedies can be taken quickly in normal and unexpected situations.


Through the map service provided by AS2, users can understand the status of all flights and equipment on the apron.


AS2 demonstrates the achievements of the Asian Institute of Supply Chains & Logistics at CUHK in applying academic theory to solve practical problems of enterprises, and incubating ubiZense Limited, which has commercialised the scientific research results for the industry. The first phase of AS2 has been piloted at HKIA since October 2018, and the Institute is continuing its research and hopes to extend AS2’s services in the near future to the entire operation of an aircraft turnaround, such as fuelling, aviation meals and cleaning.

Dr. Jerrel Leung founded ubiZense in 2018 and serves as the chief architect. He was a research assistant professor at CUHK’s Centre of Cyber Logistics and was involved in the research and development of AS2. ubiZense aims to provide organisations with solutions to the strategic design of IoT networks, the integration of disparate IoT data sources and organisational data, and business insights that are improved by using artificial intelligence.


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(June 2019)